I'm a bachelor of commerce graduate with good interpersonal and communication skills have served in multiple organizations focusing on office administration, customer relationship and production management. I always strive to develop myself by exploring the new things and to accept new challenges. I'm a quick learner and can handle the work and its pace with full command on my job. I also have an experience to work as a team member, to work under pressure, to work in foreign and foreign based company. Now looking to work in even better organization to exercise my skills
Hi, I’m
MUHAMMAD ABBAS
Deira, Dubai
Summary
Overview
10
years of professional experience
5
years of post-secondary education
1
Certification
Work history
Smart Connection Tourism LLCDubai, UAE
Tour Guide
12.2021 - Current
Job overview
- Used augmented reality technology to enhance tours.
- Assessed weather and traffic condition to avoid conflict with tour.
- Gathered and maintained equipment required for tours.
- Conducted foreign-language tours using advanced English abilities.
- Entertained tour guests with fun props, stories and activities.
- Took photos and videos of tourists to preserve memorable experience.
- Interpreted and translated languages for tourists to understand.
- Produced and distributed detailed itineraries to tourists.
- Informed tourists regarding local currency and money changers.
- Visited museums, ballet and operas to promote cultural arts.
- Scheduled excursion tours to visit national parks and wildlife.
- Explored landmarks and heritage sites to support history.
HOA INTERNATIONALSialkot, Pakistan
Office Administrator
10.2018 - 11.2021
Job overview
- Managed payroll and benefits for employees, including solving any related problems
- Communicated closely with the Head of Operations regarding the needs, concerns, or issues in the office
- Ensured accounts payable, employee benefits, inventory, and invoicing records were accurately kept and organized using ERP software
- Developed relationships with customers, vendors, and guests to present the company in a professional manner
- Created and updated spreadsheets and presentations for weekly, monthly and quarterly updates to upper management.
LANCER SURGICAL COMPANYSialkot
OFFICE ADMINISTRATOR
05.2013 - 04.2018
Job overview
- Correspondence management, document coordination and customer relations
- Contributeoperationsinformationandrecommendationsto strategicplans and reviews; prepare and complete action plans; implement production, productivity, quality, andcustomer-service standards; resolve problems
- Preparing the complete record and supervision of routine samplingand updating the customers on their samples
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll
- Delivered clerical support by handlingrange of routine and special requirements
- Analyzeandimprove organizationalprocess and workflow, employeeand spacerequirements,andequipmentlayout;implementchanges
- Maintain safe and healthy work environment by establishing, following, andenforcingstandardsandprocedures;complyingwithlegal regulations
- Run a safe, injury/accident-freeworkplace
- Manage relationshipswith key operationsvendors
- Work closely with GM and management team to set and/or implement policies, procedures,andsystems and to follow throughwith implementation
- Communicate all operating policies and/orissues at department meetings
- Import of Material unavailable in local market.
Education
Punjab University Palistan
Bachelor of Commerce from Commerce
05.2009 - 08.2011
University overview
Tabani Scholars School & Collage Pakistan
Intermediate of Commerce from Commerce
02.2007 - 06.2009
University overview
Skills
- Skilled in public speaking, administrative skills, and communication
- Public speaking
- Customer service
- Tourism development
- Can operate Microsoft Office
- Passion for conflict resolution and building positive workplace
- Writing Skills
- Local history
- Driving Skills
Languages
English
Fluent
Urdu
Native
Punjabi
Native
Hindi
Fluent
Arabic
Upper intermediate
French
Beginner
Certification
- Driver Licensed - June 2022
- Tour Guide Licensed - June 2023
- First Aid Certificate - March 2023
- English Language Certificate (Level-6) - April 2023
-
Interests
Interests
Script Writing
Learning New Languages
Photography
Comedy
Sports
Sports
Cricket (Fast Bowler)
Snooker
Swimmer
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Timeline
Tour Guide
Smart Connection Tourism LLC
12.2021 - Current
Office Administrator
HOA INTERNATIONAL
10.2018 - 11.2021
OFFICE ADMINISTRATOR
LANCER SURGICAL COMPANY
05.2013 - 04.2018
Punjab University
Bachelor of Commerce from Commerce
05.2009 - 08.2011
Tabani Scholars School & Collage
Intermediate of Commerce from Commerce
02.2007 - 06.2009
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