Muhammad Abdul Rahman
Sharjah,United Arab Emirtaes
Summary
Highly efficient professional with expertise in data entry, invoice processing, and Microsoft Office applications. Demonstrates strong written communication and telephone manners, ensuring a client-focused approach in all interactions. Proven ability in team leadership and relationship management, fostering collaborative environments and solving complex problems. Committed to enhancing organisational efficiency through patient attitude and exceptional problem-solving skills.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Customer service representative
Muhammad Bilal Typing & Documents Copying
Sharjah, United Arab Emirates
07.2024 - Current
- Mitigated conflicts through timely and effective dispute resolution strategies.
- Provided top-notch support for increased customer satisfaction.
- Provided exceptional support to enhance overall customer experience.
- Ensured operational efficiency with prompt preparation of reports.
- Managed complaints and inquiries effectively to boost customer satisfaction.
- Prepared and distributed letters, information sheets, and order documentation to clients.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Typing clerk
Muhammad Bilal Typing & Documents Copying
Sharjah, United Arab Emirates
07.2024 - Current
Education
Intermediate (ICS) - Computer Science
Islamia Model High School
Mamunkanjan, Pakistan 05.2019 - 07.2021
Skills
- Patient attitude
- Data entry proficiency
- Strong written communication
- Client-Focused approach
- Telephone manners
- Invoice processing
- Problem-solving
- Team Leadership
- Relationship Management
- Microsoft Office
- Highly efficient
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Arabic
Intermediate
Affiliations
- Books Reading
Timeline
Customer service representative
Muhammad Bilal Typing & Documents Copying
07.2024 - Current
Typing clerk
Muhammad Bilal Typing & Documents Copying
07.2024 - Current
Intermediate (ICS) - Computer Science
Islamia Model High School
05.2019 - 07.2021