Summary
Digital transformation expert specializing in Oracle Fusion HCM and ERP implementation. Successfully delivered digital strategies that enhanced HR processes through effective data migration, system analysis, and stakeholder engagement. Proven track record in driving organizational change and optimizing HR capabilities.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Digital Transformation Expert
TAQA Distribution
05.2017 - Current
- Digital Transformation Lead at Abu Dhabi Distribution Company.
- Digital Transformation Lead at Abu Dhabi Distribution Company.
- Collaborated with team members to achieve project milestones and enhance overall team performance.
- Resolved customer complaints through effective communication and problem-solving, improving customer satisfaction.
- Maintained clean, safe working environments, contributing to reduced accident risks.
Oracle Fusion HCM Consultant
Global Technology Services
Dubai
12.2012 - 04.2017
- Led implementation and support projects for HRMS team, enhancing system functionality and user experience.
- Worked closely with team to develop strategies for success.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Oracle HRMS Consultant
Catalyst
Dubai
08.2012 - 12.2012
- Interfaced with client leads and became trusted advisor or confidant to client.
- Handled complex problems and issues by understanding root causes and implementing solutions.
- Facilitated workshops and training sessions to upskill team members and improve service delivery.
- Facilitated data and service transition during platform migration project at Etihad Airways, ensuring continuity of operations.
ERP Support Manager
MAS Technology
Dubai
01.2005 - 07.2012
- Executed implementation and support projects across teams to enhance system functionality and user satisfaction.
- Managed escalated customer issues, providing solutions that increased customer retention rates.
- Conducted regular performance reviews, setting objectives and providing constructive feedback to team members.
- Organized regular team meetings, fostering an environment of open communication and collaborative problem solving.
Senior Software Engineer
Lahore University of Management Sciences
Lahore
05.2002 - 07.2004
- Developed and implemented new software applications, enhancing company productivity and client satisfaction.
- Mentored junior software engineers, providing guidance on coding standards, best practices, and professional development.
- Resolved Jira tickets with comprehensive bug fixes.
- Delivered IT support for maintenance projects, ensuring systems operated smoothly.
Senior System Analyst
Sidat Hyder Morshed Associates
Lahore
11.1997 - 04.2002
- Collaborated with stakeholders to understand business needs, translating them into functional system requirements.
- Customised existing software applications to better meet organisational needs, significantly improving workflow efficiency.
- Managed project timelines and resources effectively, delivering system updates within agreed deadlines.
- Executed implementation and support projects across diverse sectors, enhancing system functionality and user adoption.
Education
Masters - Computer Science
Bachelors - Mathematics & Physics
Skills
- ERP implementation
- Oracle HCM
- Data migration and APIs
- System analysis and gap assessment
- Digital strategy
- Process optimisation
- Change management
- Stakeholder engagement
Custom
20+ Years, Oracle Core HR, Employee Self-Service HR, Oracle Compensation & Payroll, Oracle Goals & Performance Management, Oracle Learning Management, Oracle Absence Management, Oracle Profile Management Competencies / Model Profiles, Oracle Talent Review & Succession Management, Data Migration (HDL / REST APIs), Oracle Transactional Business Intelligence OTBI (Analytics/Dashboards), Personalizations using Sandbox, Fast Formulae, PL/SQL, AIMs Methodology, Digitalization of HR Processes, System Study & Gap Analysis, Supervisory & Negotiation skills, ERP Implementation and Training skills, Conducting CRP, Training and UAT sessions, Excellent communication skills
Languages
Urdu
First Language
English
Advanced
C1
Certification
- Oracle Fusion HCM certified
Timeline
Digital Transformation Expert - TAQA Distribution
05.2017 - Current
Oracle Fusion HCM Consultant - Global Technology Services
12.2012 - 04.2017
Oracle HRMS Consultant - Catalyst
08.2012 - 12.2012
ERP Support Manager - MAS Technology
01.2005 - 07.2012
Senior Software Engineer - Lahore University of Management Sciences
05.2002 - 07.2004
Senior System Analyst - Sidat Hyder Morshed Associates
11.1997 - 04.2002
Preston University - Masters, Computer Science
Punjab University - Bachelors, Mathematics & Physics