Muhammad Ali

Maximised customer satisfaction by promptly resolving service issues.

• Assisted customers in selecting products with detailed advice tailored to needs.
• Handled customer enquiries, ensuring prompt responses regarding products and services.
• Collaborated with team members to achieve sales targets, enhancing overall store performance.
• Maintained accurate order records using inventory management system.
• Prepared detailed inventory reports for management, highlighting stock levels and discrepancies.
• Managed stock levels on shop floor, accurately replenishing merchandise to optimise inventory.
• Organised stock areas and displays, improving product visibility and accessibility.
• Ensured pricing accuracy across all products, leading to improved customer trust and loyalty.
• Managed stock levels to ensure adequate supply for peak trading times.

• Maintained up-to-date knowledge of products, services, and policies to provide informed support to customers.
• Worked effectively as part of wider team and with minimal supervision, consistently exceeding targets.
• Retrieved items from supply room shelves to fulfill customer orders and requests.
• Helped customers locate desired products efficiently improving shopping experience.
• Assisted in unloading delivery lorries, speeding up restocking process.
• Kept abreast of new product arrivals, improving product knowledge and customer assistance skills.
• Updated price changes promptly, ensuring accurate billing at checkouts.
• Managed overstock areas, maximising space utilisation.
• Loaded trolleys with merchandise, facilitating easy movement around the store.
• Conducted stock counts of storeroom inventory and notified supervisor of low levels.

• Stored stock safely and securely to maintain quality of goods.
• Maintained up-to-date knowledge of industry trends and new product releases to advise customers accurately.
• Collaborated with team members to achieve sales targets and contribute to store's overall success.
• Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
• Merchandised displays to showcase new and popular items.
• Managed inventory levels and performed stock replenishment to maintain store presentation standards.
• Monitored in-store product placement and displays, seeking opportunities to maximise visibility.
• Maintained faultless product knowledge, clearly communicating benefits to potential customers to close profitable sales.
• Resolved escalated customer complaints, restoring satisfaction and maintaining brand reputation.