Muhammad Ashfaq
Lahore
Summary
Experienced Supply Chain and Inventory Management professional with expertise in optimizing supply chain operations, procurement, and inventory control. Skilled in vendor negotiations, stock optimization, sales order management, and data analysis to drive efficiency and reduce costs. Proven ability to streamline processes, build vendor relationships, and support business growth in dynamic environments.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
SR. Executive Supply Chain
DREAM TOYS INTERNATIONAL
2020.02 - 2024.10
- Inventory Management: Monitored and optimized inventory levels to ensure product availability while minimizing excess stock and carrying costs.
- Purchase Order Management: Accurately created and processed purchase orders, ensuring timely procurement of products to meet business demands.
- Sales Order Management: Efficiently handled the complete sales order lifecycle, ensuring order accuracy and prompt fulfillment to meet customer expectations.
- Data Analysis: Conducted in-depth analysis of product liquidation trends and article-level performance to inform decision-making and improve stock turnover.
- Inter-store Transfers: Effectively managed inter-store transfers, ensuring seamless stock movement and accurate inventory tracking across locations.
Customer Service Executive
WARID TELECOM
2012.07 - 2015.01
- As a Customer Service Executive, my responsibilities to provide excellent service and support to customers before, during, and after their purchase of products or services
- Customer Interaction and Support: Engage with customers via phone, email, chat, or in person to provide information and resolve inquiries or issues promptly
- Problem Resolution: Address customer complaints and concerns effectively, aiming for first-call resolution or timely escalation to achieve customer satisfaction
- Product Knowledge and Expertise: Develop a deep understanding of company products/services to provide accurate information and recommendations to customers.
Education
B.Com -
University Of Punjab
2010.01 - 2012.01
I.Com - undefined
2007.01 - 2009.01
Matriculation - undefined
2005.01 - 2007.01
Skills
- MS Office
- MS Excel
- IPOS
Core Competencies
- Sourcing
- Negotiation
- Data Analysis
- Inventory Management
- Vendor Coordination and Management
Timeline
SR. Executive Supply Chain
DREAM TOYS INTERNATIONAL
2020.02 - 2024.10
Customer Service Executive
WARID TELECOM
2012.07 - 2015.01
B.Com -
University Of Punjab
2010.01 - 2012.01
I.Com - undefined
2007.01 - 2009.01
Matriculation - undefined
2005.01 - 2007.01