Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
PERSONAL DETAILS
VISA STATUS
Generic
Muhammad Asif Saleem

Muhammad Asif Saleem

Dubai

Summary

Results-driven HR, Administration & Operations Professional with 10+ years of experience across the UAE and Pakistan in HR Administration, Operations Management, Business Development, Compliance, Customer Service, and Team Leadership. Proven expertise in recruitment, employee relations, UAE Labour Law compliance, visa processing, workforce planning, branch operations, and process improvement. Strong background in AML/KYC compliance, risk management, client relationship management, and business growth. Skilled in managing cross-functional teams, implementing operational controls, and driving organizational efficiency. Adept at stakeholder management, performance monitoring, and delivering business objectives in fast-paced environments.

Target Roles: HR Manager | HR & Admin Manager | Administration Manager | Operations Manager | Branch Operations Manager | Office Manager | Fleet & Transport Manager | Business Operations Manager.

Overview

1
1
Certification
9
9
years of professional experience

Work History

HR & Admin Manager

City Star & City Cranes Equipment Rental
10.2025 - 06.2026

Managed HR, administration, fleet operations, and compliance functions for a workforce of 300+ employees , ensuring smooth business operations and regulatory compliance across all departments.

Key Responsibilities & Achievements:

  • Managed end-to-end recruitment for operational, technical, and administrative positions, successfully hiring 90+ employees within 8 months to support business expansion.
  • Oversaw UAE Labour Law compliance, MOHRE requirements, visa processing, labour contracts, renewals, and employee onboarding/offboarding.
  • Administered payroll, attendance, leave management, employee records, and HR documentation using Zoho Payroll and Zoho CRM systems.
  • Implemented fleet management, vehicle tracking, fuel monitoring, KPI reporting, and operational control systems to improve efficiency and cost management.
  • Supervised operational teams, including crane operators, riggers, helpers, lifting supervisors, trainers, and garage staff involved in heavy equipment operations.
  • Coordinated transportation and staff movement, optimizing logistics and reducing operational costs.
  • Developed organizational structures, SOPs, reporting frameworks, approval matrices, and workflow processes to enhance productivity.
  • Managed employee insurance, workmen compensation, trade license coordination, and corporate compliance documentation.
  • Prepared management reports, presentations, and board meeting documentation to support strategic decision-making.
  • Implemented performance management and KPI frameworks, improving employee accountability and operational effectiveness.

Core Competencies: HR Administration | Recruitment | Operations Management | UAE Labour Law | MOHRE Compliance | Payroll Management | Fleet Management | KPI Development | Employee Relations | Process Improvement | Team Leadership | Compliance Management

Branch Operations Supervisor

LM Exchange
01.2024 - 09.2025

Managed daily branch operations, cash handling, customer service, and compliance functions across multiple UAE branches, including Sharjah, Dubai Industrial City (DIC-2), and Dubai Industrial City (DIC-3) . Demonstrated strong leadership in fast-paced environments while ensuring operational efficiency and regulatory compliance.

Key Achievements & Responsibilities:

  • Supervised branch staff, ensuring smooth operations, high service standards, and efficient workflow management.
  • Managed cash operations, daily reconciliations, and transaction monitoring while maintaining accuracy and operational control.
  • Ensured compliance with AML, CFT, KYC, and internal regulatory requirements.
  • Maintained operational records, reports, and documentation in accordance with company policies and compliance standards.
  • Enhanced customer experience through effective service delivery and relationship management.
  • Increased monthly branch transaction volume from approximately 1,800 to over 4,500 transactions , significantly improving branch performance and business growth.
  • Successfully adapted to operational requirements across multiple branch locations.
  • Demonstrated strong leadership, problem-solving, and team management skills while consistently meeting operational objectives.

Core Competencies: Branch Operations | Cash Management | AML & CFT Compliance | Team Leadership | Customer Service Excellence | Transaction Monitoring | Operational Controls | Process Improvement | Problem Solving | Regulatory Compliance

Customer Service Executive

GCC Exchange
11.2021 - 12.2023
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels and prompt service delivery.
  • Managed cash transactions accurately, maintaining compliance with financial protocols and regulations.
  • Delivered exceptional service in customer handling, sales, and cash operations.
  • Responsible for managing daily cash transactions, foreign exchange, remittances, and WPS services with full KYC/AML compliance.
  • Played a key role in increasing branch business through corporate visits, cross-selling, and marketing activities across UAE.
  • Key Achievements:
  • Ensured 100% accuracy in cash handling and compliance documentation.
  • Achieved consistent growth in remittance and WPS business.
  • Strengthened customer relationships through professional service delivery.
  • Conducted sanctions and blacklist screening (OFAC, UN, EU, local lists) for all transactions to mitigate compliance risks.

Branch Manager

MCB Bank LTD
08.2017 - 08.2021

Managed branch operations, regulatory compliance, customer relationships, and business development initiatives. Led a team of 20+ employees, driving operational efficiency, revenue growth, and service excellence while achieving business targets.

Key Achievements:

  • Generated over PKR 40 Million in BANCA sales from 2017 to 2021.
  • Secured more than PKR 430 Million in customer deposits, contributing to branch growth and profitability.
  • Recognized as the Top BANCA Sales Performer in the Muzaffargarh Region and awarded Employee of the Month .
  • Successfully facilitated 47 Auto Loans , demonstrating strong sales and customer acquisition capabilities.
  • Consistently exceeded sales and deposit mobilization targets through effective relationship management.

Core Competencies: Branch Operations | Team Leadership | Business Development | Customer Relationship Management | Sales & Revenue Growth | Banking Compliance

Education

Talent Acquisition & People Management - Human Resources Management

Alison UK
UK
01-2026

MBA - Business Management

University of Education Lahore
Lahore
11-2015

FSC - Pre Engineering

Punjab Group Of School
01-2010

Skills

  • HR & Administration Management
  • Operations & Branch Management
  • Recruitment & Talent Acquisition
  • UAE Labour Law & MOHRE Compliance
  • Employee Relations & Performance Management
  • Workforce Planning & Manpower Management
  • Business Development & Client Acquisition
  • Customer Relationship Management (CRM)
  • AML, KYC & Regulatory Compliance
  • Risk Management & Operational Controls
  • Payroll & HRMS Management (Zoho Payroll)
  • Visa Processing & Immigration Coordination
  • Fleet & Transport Management
  • Trade License & Corporate Compliance
  • Team Leadership & Staff Development
  • KPI Monitoring & Performance Improvement
  • Strategic Planning & Process Optimization
  • Vendor & Stakeholder Management
  • Microsoft Office & Documentation Management
  • Communication, Negotiation & Problem-Solving
  • Organization and multitasking
  • Staff management
  • Relationship building

Certification

  • Know Your Customer & Due Diligence Training
  • Becoming a Customer Service Executive
  • Introduction to Working in Sales

LANGUAGES

English
Urdu
Hindi
Punjabi

Timeline

HR & Admin Manager

City Star & City Cranes Equipment Rental
10.2025 - 06.2026

Branch Operations Supervisor

LM Exchange
01.2024 - 09.2025

Customer Service Executive

GCC Exchange
11.2021 - 12.2023

Branch Manager

MCB Bank LTD
08.2017 - 08.2021

Talent Acquisition & People Management - Human Resources Management

Alison UK

MBA - Business Management

University of Education Lahore

FSC - Pre Engineering

Punjab Group Of School

PERSONAL DETAILS

  • Date of Birth: 29-12-1991
  • Marital Status: Married
  • Nationality: Pakistani
  • Passport: LW5750452
  • Driving License: Valid UAE Car Driving License – Dubai
  • Place: JVC District 15

VISA STATUS

Cancelled Visa – Available for Immediate Joining (Valid Until: 30-08-2026)
Muhammad Asif Saleem