Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muhammad Aslam

Dubai

Summary

Dynamic Steward Supervisor with proven expertise at Nad Al Sheba Private Club in kitchen oversight and employee scheduling. Skilled in waste reduction and problem-solving, I enhanced team productivity and improved food presentation, driving continuous improvement in service quality. Committed to training staff in safety protocols to ensure exceptional culinary experiences.

Overview

15
15
years of professional experience

Work History

Steward Supervisor

Nad Al Sheba Private Club
11.2013 - Current
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Supervised food presentation and plating to enhance visual appeal.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Planned and executed promotions and special events in close collaboration with management.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Monitored food inventory and supplies to prevent waste.
  • Set and oversaw weekly and special event menu plans.

Steward

Al Nasr Leisureland
02.2010 - 09.2013
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.
  • Addressed and resolved spills in dining areas and provided polite guidance around hazards.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Documented kitchen inventory by reviewing stock and counting items.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Provided attentive service and proactively assessed guest needs.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Processed payments for orders and provided customers with change.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Assisted wait staff with timely food delivery and guest requests.
  • Arranged tables and chairs for special occasions and events.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted customers with carry-out service.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored dining room and bar areas for signs of overcrowding.

Office Boy

Al Khawarizmi College
01.2010 - 08.2013
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Utilized office management software to record and track customer information.
  • Assisted with onboarding of new employees.

Education

High School Diploma -

Rajas High School
Neleswaram
03-1998

Skills

  • Waste reduction
  • Employee scheduling
  • Menu planning
  • Sanitation standards
  • Kitchen oversight
  • Inventory controls
  • Teamwork and collaboration
  • Time management abilities
  • Problem-solving abilities
  • Time management
  • Organizational skills
  • Excellent communication
  • Multitasking Abilities
  • Waste procedures establishment
  • Safety procedures
  • Quality control
  • Weekly menu preparation
  • Continuous improvement
  • Work schedule creation
  • Multitasking ability
  • Cash handling
  • Labor cost control
  • Worker training
  • Food safety

Languages

English
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Arabic
Beginner (A1)
Tamil
Elementary (A2)

Timeline

Steward Supervisor

Nad Al Sheba Private Club
11.2013 - Current

Steward

Al Nasr Leisureland
02.2010 - 09.2013

Office Boy

Al Khawarizmi College
01.2010 - 08.2013

High School Diploma -

Rajas High School

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Muhammad Aslam