Summary
Overview
Work History
Education
Skills
sections.external_links.name
Languages
Certification
Major Completed Projects
References
Timeline
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MUHAMMAD AWAIS

Ras Al Khaimah,United Arab Emirates

Summary

Accomplished professional with extensive expertise in solution-oriented thinking, leadership excellence, and project management. Demonstrates proficiency in technical management, project planning and implementation, and employee management. Adept at financial forecasting, operational oversight, and key performance indicator monitoring. Skilled in contract negotiation, inventory management, risk assessment, cost and resource management, and quality control. Committed to delivering high-quality results through strong follow-up and business reports. Possesses strong negotiation skills aimed at achieving optimal outcomes for all stakeholders.

Successful management professional with experience in managing multi-site operations and leading teams. Accomplished at building high-performing teams, developing and implementing successful business strategies, and achieving revenue and profitability goals.

Results-driven regional manager with experience leading teams and driving growth in fast-paced environments. Strong leadership skills, strategic talent and deep understanding of local markets. History of developing business strategies that increased revenues and improved customer satisfaction.

Overview

16
16
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification

Work History

Regional Manager Eastern

Metro Electro Mechanical
Ras Al Khaimah & Fujairah, United Arab Emirates
01.2020 - Current
  • Developed strategies for optimal market penetration.
  • Coordinated with other departments for smooth business operations.
  • Tracked key performance metrics to identify areas requiring improvement.
  • Led process optimization initiatives to improve workflow efficiency.
  • Enhanced team's performance with regular coaching and feedback.
  • Devised robust contingency plans, ensuring minimal business disruption during crises.
  • Developed targeted marketing campaigns tailored to regional demographics.
  • Cultivated a culture of continuous learning within the team, encouraging professional development.
  • Managed region-wide projects to successful completion.
  • Navigated challenging market conditions to maintain steady growth in the region.
  • Liaised regularly with head office to ensure alignment of regional goals with overall company objectives.
  • Maintained constant communication with staff, fostering transparency and trust within the team.
  • Built strong relationships with stakeholders, improving customer satisfaction rates.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Ensured compliance with company policies and procedures across all branches in the region.
  • Provided crucial input into strategic planning, shaping company direction and focus.
  • Fostered a positive work environment, boosting employee morale.
  • Achieved efficiency by streamlining regional operations.
  • Oversaw training programmes for new hires, facilitating their quick integration into teams.
  • Achieved business objectives and benchmarks through strategic planning.
  • Implemented change management and network restructuring strategies to address underperforming areas.
  • Managed profit and loss to decrease discrepancies and retain timely and under-budget project completion.
  • Drafted periodic reports to inform upper management on KPIs and operational issues.
  • Safeguarded company assets with careful assessment of profit and loss data.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Allocated resources to teams and projects based on need, performance and availability.
  • Established budgets based on historical, current and forecasted business data.

PMO manager

MEM- Etisalat
Ras Al Khaimah, United Arab Emirates
12.2017 - 12.2019
  • Attending meetings with senior management, Clients & other stake holders
  • Recruitment and selection of retail employees as per technical & administrative needs
  • Training and development inside organization & with Clients
  • Performance Management
  • Managerial Relations & staff, Compensation and Benefits to employees & Organization
  • Plan, coordinate and manage all administrative & Technical procedures and systems
  • Allocate responsibilities and office space & Assess staff performance
  • Ensure the smooth and adequate Project work flow
  • Organizing company events or conferences & Organizing meetings and managing databases
  • Manage schedules and deadlines & Purchase new material as needed
  • Identify process bottlenecks & Offer solutions for improvement
  • Monitor costs and expenses to assist in budget preparation & Oversee Project Performance
  • Keep abreast with all organizational changes and business development
  • Experience with financial and facilities management principles
  • Critical thinker and problem-solving skills
  • Great interpersonal and communication skills
  • Over seeing Booking transport and accommodation & Ordering stationery and furniture
  • Dealing with correspondence, complaints and queries
  • Preparing letters, presentations and reports
  • Liaising with staff, suppliers and clients
  • Implementing and maintaining procedures & delegating tasks to junior employees
  • Organizing induction programs for employees & ensuring health and safety policies
  • Developed comprehensive project plans for successful execution and delivery.
  • Guided the development of project objectives, established clear performance expectations.
  • Managed budgets diligently, controlled unnecessary expenditure on projects.
  • Secured buy-in from all stakeholders with persuasive presentations of benefits of proposed changes.
  • Integrated new technologies into existing systems for improved functionality.
  • Implemented quality control measures, ensured adherence to standards.
  • Identified risks, implemented mitigation strategies for secure project outcomes.
  • Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
  • Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
  • Fostered a positive work environment, enhanced team productivity substantially.
  • Facilitated smooth transitions between project stages for seamless progression.
  • Steered teams through complex project phases to successful completion.
  • Streamlined processes using lean methodologies, improved operational efficiency significantly.
  • Led cross-functional teams to achieve project goals on time.
  • Ensured effective resource allocation with meticulous project scheduling.
  • Promoted team collaboration for more innovative solutions in projects.
  • Strengthened stakeholder relationships through regular updates and clear communication.
  • Expedited issue resolution to minimise delays in project timelines.
  • Utilised advanced project management tools for superior tracking and reporting.
  • Enhanced project efficiency by streamlining communication channels.
  • Planned staff and resources within business budgets for minimised expenditure.
  • Delivered products and services in line with agreed arrangements and contracts.
  • Managed contract negotiations between clients, seeking mutually beneficial outcomes.
  • Mentored employees to maximise development potential.
  • Negotiated contract terms for maximised client benefit and profit.
  • Updated databases with current client, contract and service agreements.
  • Made sure contractual obligations were met ahead of agreed service delivery.
  • Implemented organisational policies for smooth service delivery.
  • Assessed performance against operational strategy to maintain progress towards targets.
  • Closed high-value business deals through persuasive pitches and presentations.
  • Established and nurtured key business contacts to maximise client exposure.

OSP Engineer

Emirates Telecommunications Corp: (Etisalat)
Abu Dhabi
12.2011 - 12.2017
  • GPON deployment, for Development and Migration of copper to Fiber, Junction/fiber backbone projects, Relieve E-side and D-side of exhausted FDH, Re-charged/Cost of work projects for site office and relocation works, GSM 2G/3G/4G/LTE sites migration and upgrade
  • This includes Core NetworkJunction & Tie Cables, Access Networks- Main and Distribution Cables and equipment, including FTTH facilities compose of OLT equipment, ODF Racks, Uni-rack Modules, Optical Splitters, PC Drawers, FDH/Cabinets, Mini-ODF, ONTs/ONUs, UTP CAT6 cables, and other related materials ensuring cost-effective, efficient and profitable network, D54 & D56 duct lying and build new JRC4 & JRC12, 14, MRT's, D54 & D56 Duct Testing & Taking measurement of civil works after project completion, Checking Way leaves (NOC) & TPD route approval & to coordinate with all authorities
  • Managing and executing all Developments and maintenance project within Etisalat standard and budget
  • Provide technical expertise to facilitate project implementation
  • Coordination of meetings between Etisalat and other utilities and sub-contractors
  • Control material flow, vehicles and tools assignment of each project
  • Supervising Scheduling & monitoring of daily work flow maintenance & new provisioning
  • Quality Inspection and field survey for contractor's completed jobs
  • Monitoring the KPI of contractor and Etisalat staff
  • Ensure Quality Management
  • Providing technical back office support to field staff & Following up all VIP cases
  • Coordinating with different sections to complete the work flow and solve different issues
  • Responsible For the Completion of work within LOI dates
  • Making sure of safety standards to avoid hazardous in the field
  • Preparation of store issue vouchers in OPNET & ORACLE SYSTEM

BSS/Transmission Engineer

Huawei Telecom
10.2010 - 10.2011
  • Project Coordinator of PTCL 120 Sites Installation Project (Central region C1)
  • Project Coordinator of Telenor GLO Project (Central region C1)
  • Project Coordinator of Ufone Phase 9B Project (Central region C1)
  • Responsible of Complete Site (Indoor & Outdoor) Installation
  • Site Commissioning
  • Site Quality
  • Linking Site with Hub site and BSC
  • Pre ATP and ATP, handing over site to Customer
  • Team movement
  • Daily progress report management

Trainee Engineer

PTCL
Islamabad
08.2009 - 09.2009

Education

Bachelors - Telecom Engineering

Balochistan University of Information Technology Engineering & Management Sciences
Pakistan
03.2006 - 04.2010

Higher Secondary School Certificate - FSC

Army Public School & College
Attock Pakistan
2004 - 01.2006

Secondary School Certificate - SSC

F.G Public High school

Skills

  • Solution-Oriented thinking
  • Leadership excellence
  • Project Management
  • Technical Management
  • Project Planning & Implementation
  • Employee management
  • Financial Forecasting
  • Operational oversight
  • Key Performance Indicator monitoring
  • Contract negotiation
  • Inventory management
  • Risk Assessment
  • Cost & Resource Management
  • Quality Management
  • Strong Follow-Up
  • Business Reports
  • Strong Negotiation Skills

Languages

English
Fluent
Urdu
Native
Arabic
Beginner

Certification

  • PMP Certified
  • POSITIVE CEX & TECHNICIAN JOURNEYPOSITIVE CEX & TECHNICIAN JOURNEY (e& UAE)
  • UNDER GROUND FDH & MICRO DUCT SYSTEM TRAINING (e& UAE)
  • RESIDENTIAL LEGACY TRAINING (e& UAE)
  • UNDERSTANDING TELECOM NETWORKS & SERVICES TRAINING (e& UAE)
  • FIXED LTE (e& UAE)
  • NEXT GENERATION NETWROK (NGN) TRAINING (e& UAE)
  • FILTERED PORT OTDR (e& UAE)
  • SPLICING TOOLS (e& UAE)
  • SUPERVISOR SUCESS GUIDE (e& UAE)
  • PNP ROUTERS (e& UAE)
  • TELECOM ELECTRICAL POWER SYSTEM FUNDAMENTAL (e& UAE)
  • POWER RECTIFIER UNITS (e& UAE)


Major Completed Projects

  • 101H/2013/METRO Managed Access Network Development, Etisalat
    Maintenance And Services in Regional Operational Zones Across
    United Arab Emirates (Etisalat)
  • 1200 km Telecom Civil infrastructure along with JRC's & MRT's (4500 No's) & 4500 km FO cable laying (1F to 1000F) along with testing & Comissiong under 101H Across United Arab Emirates (Etisalat)
  • Laying of 300KM 250 Dia HDPE Irrigation water for line & Construction of Pump rooms at SMBZ - UAQ (UMQ Government)
  • 5.8 km Horizontal directional drilling up to 8 ways 100mm inside CICPA area (ADNOC)
  • Civil works for G42 data centers links in Abu Dhabi (G42)
  • TSE Water line 2.2KM Installation with Civil Works (UMQ Government)
  • 20km cable laying and termination of FO cable for Du including civil work and construction of JRC's / MRT's ( (DU)
  • Telecom Work for Converting Tawam Roundabout into Intersection & underpass Al Ain City (HILALCO / Etisalat)
  • TSE Water line 2.2KM Installation with Civil Works (UMQ Government Project)
  • Laying of 5KM 300 mm2 33kV power cable & fiber optic
    Cable in UAE Army Area, Abu Dhabi, (UAE Calgary Project Management)
  • 300mm Dia HDPE water line laying 5.5KM from RO plant into sea at UAQ (UAQ Municipality)
  • 300 Km Duct laying and construction of 800 Nos of JRC's / MRT's
    for Etisalat /DU network in Textile City in Dubai at Dubai (Etisalat /DU)
  • Supply & Installation / testing of FO Patch cable for 65 no's
    DEWA substation at various locations through AREVA at Dubai (DEWA)
  • UAQ Marina Development Dry & Wet Infrastructure Work for Emaar at UAQ ( Emar / Bin Ladin Contracting Group)
  • Supply and installation of 44 water tanks (various sizes) at Tourist Site in Abu Dhabi (MODON / Fiberex)
  • Etisalat Telecom work, Fire Fighting & Fire Alarm Network for Truck Market Dubai Municipality at Dubai Truck Market (Dubai Municipality)
  • 40KM D54 duct laying for Du / Etisalat Cable Network including construction of JRC's / MRT's at UAQ (Emaar / Bin Ladin Contracting Group)
  • Project AUH/LA/12/2010/MEM Cable installation and Associated works for Deploying Fiber to The Home (FTTH) in UAE – Abu Dhabi (Etisalat)
  • Laying of Fiber Optic Cable Khalifa Port Industrial Zone for Control & Applications Emirates at Abu Dhabi (KPIZ)
  • Fiber Optic Cable Laying for Du international link 144 core from KSA to Abu Dhabi, Abu Dhabi to Al Ain, Al Ain to Dubai (DU)
  • FO express project both telecom Civil & FO ULL cable 200F junction links of 800 km In FAN2 (Etisalat)
  • Contruction of Beach Manholes (BMH) Across United Arab Emirates (Emarine)
  • Splicing, testing and termination of FOC for CCTV cameras, LAN links with Siemens on Beirut tunnel - Dubai Airport (Siemens)
  • Replacement, Complete Supply, Installation, Testing & Commissioning of Water Supply Header at Dubai Hospital (Dubai Hospital)
  • Installation / Testing / Commissioning of FO cables for Emirates gas for new gas line from Sajja to (Hamriyah Free Zone Emirates gas)

References

References available upon request.

Timeline

Regional Manager Eastern

Metro Electro Mechanical
01.2020 - Current

PMO manager

MEM- Etisalat
12.2017 - 12.2019

OSP Engineer

Emirates Telecommunications Corp: (Etisalat)
12.2011 - 12.2017

BSS/Transmission Engineer

Huawei Telecom
10.2010 - 10.2011

Trainee Engineer

PTCL
08.2009 - 09.2009

Bachelors - Telecom Engineering

Balochistan University of Information Technology Engineering & Management Sciences
03.2006 - 04.2010

Secondary School Certificate - SSC

F.G Public High school

Higher Secondary School Certificate - FSC

Army Public School & College
2004 - 01.2006

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MUHAMMAD AWAIS