MUHAMMAD AWAIS
Dubai
Summary
Logistics professional prepared to drive operational excellence and team productivity. With solid track record of enhancing logistics workflows and ensuring seamless supply chain management, consistently meets organizational objectives. Known for fostering collaborative team environments and adapting to dynamic challenges, leveraging skills in logistics planning and effective communication to deliver results.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Operation Logistics Team Leader
J&T EXPRESS
05.2024 - Current
- Supervised parcel sorting, scanning, and dispatch workflows to maintain smooth daily logistics operations.
- Coordinated team assignments across loading, unloading, and lineal preparation to reduce processing delays.
- Reviewed operational reports and tracking data to identify bottlenecks and support process improvements.
- Reduced logistical errors by regularly auditing inventory levels, stock locations, and shipping documentation.
- Improved supply chain efficiency by implementing cost-effective transportation and delivery strategies.
- Monitored shipment status and exception cases, resolving delivery issues through timely escalation and follow-up.
- Trained new staff on scan procedures, safety practices, and handling standards to improve team consistency.
Senior Logistics Associate
NOON E-COMMERCE.
11.2020 - 02.2024
- Managed logistics operations for a fast-paced ecommerce startup, overseeing inbound and outbound logistics, inventory control, and order fulfillment.
- Coordinating and Monitoring Team Leads and preparing the evaluation report of Delivery Associate and reporting to Upper Management.
- Bagging & Dispatching the shipments to Delivery Associate on time without delay. Sorting out the issues such as duplicate shipments, returns, improper packing, wrong labeling and damage.
- Preparing various reports like PDD, NDD, SDD and No Movement report on daily basis
- Briefing, Educating the Delivery Associate and giving training and support to them for company's SOP and policies.
- Processing RTV, RTO (Return to Origin) shipments and handover to after sales.
- Handling return shipment as well as damage shipments updating DMG forms, marking attendance, pulling report for biometrics, training the operation staff and casuals.
- Updating summary reports by the end of the shift, taking responsibility of shift handover like handover of devices, HPT, DMG shipments, studio shipments, pending hub connections.
- Solving issues and sending alert emails to AWB swap, duplicate AWB, missing shipments.
- Raising SLP ticket for missing shipments & personal belongings, Repairing of IT assets, docks etc.
- Assisting Team Leaders with conducting one-on-one sessions and training staff for audits, while instilling confidence in their abilities.
Logistics Associate
APPAREL FZCO (6th Street) under Trumax Company
03.2018 - 09.2020
- Respond to customer inquiries about order status, changes, or cancellations.
- Arrange stocks, catalog goods, plan routes and process shipments
- Keep track of quality, quantity, stock levels, delivery times, and efficiency
- Ensure compliance with regulatory requirements and industry standards for transportation, storage, and handling of goods
- Drive continuous improvement initiatives to optimize warehouse layout, inventory flow, and picking/packing processes.
- Utilize data analytics and performance metrics to track key performance indicators (KPIs) and identify areas for process improvement
Logistics Executive
Awok.com (E-commerce) under Trumax Company.
03.2017 - 10.2017
- Respond to customer inquiries about order status, changes, or cancellations.
- Arrange stocks, catalog goods, plan routes and process shipments
- Keep track of quality, quantity, stock levels, delivery times, and efficiency
- Supervise, coach and train Transportation workforce receives products and coordinates delivery
- Takes steps to avoid quality control issues
- Report maintenance and repair needs for transportation vehicles and equipment
- Determine and track KPIs
- Checking the inventory on daily basis, gathering Details from WMS & 1C software.
- Taking care of Damage products by checking the quality while inventory Cycle , coordination with RMA , Receiving department preparing the Inventory Report in 1C on daily basis ,preparing aging Reports and submission to management.
Education
Intermediate with Diploma / Plus-2 -
Sheikhpura, PakistanSkills
- Operations logistics
- Inventory Management
- Warehouse Management
- Negotiation
- Strategic Planning
- Communication
- Regulatory Compliance
- Problem- solving
- MS-Office
LANGUAGE KNOWN
English: Proficient
Bilingual or Proficient (C2)
Hindi: First language
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Timeline
Operation Logistics Team Leader
J&T EXPRESS
05.2024 - Current
Senior Logistics Associate
NOON E-COMMERCE.
11.2020 - 02.2024
Logistics Associate
APPAREL FZCO (6th Street) under Trumax Company
03.2018 - 09.2020
Logistics Executive
Awok.com (E-commerce) under Trumax Company.
03.2017 - 10.2017
Intermediate with Diploma / Plus-2 -
Personal Information
- Visa Status : Employee
- Nationality : PakistanI