Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Muhammad Babar

Muhammad Babar

Bur Dubai,Dubai

Summary

Customer-focused professional with 7+ years of experience in customer service, healthcare operations, e-commerce management, basic accounts, tenant handling, office administration, and cash collection. Skilled in managing daily operations, maintaining financial records, handling tenancy matters, and ensuring smooth workflow. Adept at working independently in fast-paced environments with strong problem-solving and communication skills.

Overview

6
6
years of professional experience

Work history

Customer Service & Admin Assistant

AL FORSA AL MOMAYZA TECH. SERVICES L.L.C
Bur Dubai, Dubai
08.2025 - Current
  • Handling tenant inquiries, complaints, and requests.
  • Managing room/partition rentals and renewals.
  • Preparing tenancy contracts and collecting documents.
  • Managing day-to-day office operations.
  • Handling documentation, filing, and data entry.
  • Collecting rent payments and issuing receipts.
  • Depositing cash and preparing daily/weekly summaries.
  • Ensuring full transparency of cash handling procedures.
  • Handling petty cash and expense tracking.
  • Assisting with monthly financial reports.
  • Managed over 100 customer calls per day'
  • Handled daily social media updates, inquiries, and basic marketing to promote business services.

Manager

Jabal Al Khair Grocery LLC
Bur Dubai, Dubai
03.2022 - 07.2025

• Manage daily store operations, including inventory control and supplier coordination.

• Resolve customer issues to ensure high satisfaction levels.

• Oversee Amazon and Noon store operations, increasing revenue and product visibility.

• Prepare and maintain sales reports for business performance tracking.

  • Handling basic accounting, including daily cash reports, expenses, and petty cash.
  • Maintaining strong customer service and resolving issues promptly.

Collection Center In-Charge

Al Khidmat Lab, Lahore.
Lahore, Pakistan
10.2019 - 08.2021
  • Built partnerships with clinics, doctors, and healthcare providers to increase referrals.
  • Organized awareness campaigns for laboratory services.
  • Managed CRM database for referral tracking and communication.

Covid-19 Management Commitee Member

Surayya Azeem (Waqf) Hospital
Lahore, Pakistan
05.2020 - 08.2021
  • Coordinated regular training sessions for staff on updated Covid-19 guidelines and best practices.

Medical Lab Technician

Al Khidmat Lab, Lahore
Lahore, Pakistan
12.2019 - 08.2021
  • Conducted laboratory tests and analyses to assist in diagnosis and treatment of patients.
  • Maintained and calibrated laboratory equipment to ensure accurate results and reliable performance.
  • Ensured compliance with safety and quality control standards throughout laboratory processes.
  • Prepared and processed specimens for analysis while following established protocols and procedures.

Education

Diploma in Homeopathic Medicine & Surgery (DHMS) -

National Council for Homeopathy
Pakistan

ADP in Mass Communication -

Allama Iqbal Open University
Pakistan

Medical Laboratory Technology (MLT) -

Punjab Medical Faculty
Pakistan

Skills

  • Customer service & complaint handling
  • Staff coordination & timekeeping
  • Inventory & stock management
  • Amazon, Noon & Shopify operations
  • Documentation and report management
  • MS Excel, Word
  • Cash Handling & Cash Flow Management
  • Rent & Tenant Management
  • Office Administration & Filing
  • Efficient time management & Multitasking
  • Good communication
  • Returns and exchange handling
  • Calm under pressure
  • Social media marketing

Languages

Urdu
Native
English
Upper intermediate

Timeline

Customer Service & Admin Assistant

AL FORSA AL MOMAYZA TECH. SERVICES L.L.C
08.2025 - Current

Manager

Jabal Al Khair Grocery LLC
03.2022 - 07.2025

Covid-19 Management Commitee Member

Surayya Azeem (Waqf) Hospital
05.2020 - 08.2021

Medical Lab Technician

Al Khidmat Lab, Lahore
12.2019 - 08.2021

Collection Center In-Charge

Al Khidmat Lab, Lahore.
10.2019 - 08.2021

Diploma in Homeopathic Medicine & Surgery (DHMS) -

National Council for Homeopathy

ADP in Mass Communication -

Allama Iqbal Open University

Medical Laboratory Technology (MLT) -

Punjab Medical Faculty
Muhammad Babar