MUHAMMAD BILAL
sales marketing
Dubai,DU
Summary
Reliable and upbeat sales/cashier/storekeeper successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales and storekeeper position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Worker
Miami Beach Cosmetic at (MILLIA)
11.2022 - 11.2024
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
Retail Cashier
ZONA ZERO READYMADE GARMENDT TRADING
09.2020 - 10.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
Storekeeper
BRAND FOR LESS
06.2018 - 05.2020
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Welcomed customers to assist in selecting appropriate merchandise and products.
- Maintained high levels of customer service, addressing inquiries and resolving issues promptly.
- Boosted workplace morale by fostering a collaborative and supportive team environment, recognizing individual achievements, and promoting open communication.
Education
Bachelor of Arts - E-commerce
Government High College (Punjab)
Pakistan11-2017
Associate of Arts - Sales And Marketing
Government High College (Punjab)
Pakistan02-2015
High School Diploma -
Government High School (Punjab)
Pakistan04-2014
Skills
- Business analysis
- Team leadership
- Sales techniques mastery
- Time management
- Product knowledge
- Store opening and closing
- Display building
- Cash handling
- Warehouse operations
- Data entry
- Microsoft Word
- Microsoft Excel
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Reduced uncontrolled payment activity by 15% by establishing a client payment plan program to monitor customer payments.
- Maintained an average typing speed of 25 WPM on all assignments.
- Resolved product issue through consumer testing.
Certification
- Certified sales and cash handling, miami beach cosmetic at (Millia) -26/05/2023
Languages
English
Bilingual or Proficient (C2)
Arabic
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Timeline
Retail Sales Worker
Miami Beach Cosmetic at (MILLIA)
11.2022 - 11.2024
Retail Cashier
ZONA ZERO READYMADE GARMENDT TRADING
09.2020 - 10.2022
Storekeeper
BRAND FOR LESS
06.2018 - 05.2020
Bachelor of Arts - E-commerce
Government High College (Punjab)
Associate of Arts - Sales And Marketing
Government High College (Punjab)
High School Diploma -
Government High School (Punjab)
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