Muhammad Hamid
Sharjah
Summary
Telecom Associate Engineer with over 15 years of experience in GPON, FTTM, and FTTH projects at Etisalat UAE. Skilled in fiber deployment, ONT configuration, mobile backhaul, and network troubleshooting. Strong background in IP networking, VoIP, and telecom testing tools including OTDR, EXFO, and Creanord. Proven ability to manage site surveys, installations, and migrations with efficiency and precision.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Associate Engineer (FTTM)
Emirates Telecommunication Corporation UAE
Sharjah
01.2013 - 08.2025
- Conducting detailed site surveys for new mobile sites, including both Indoor IBS (In-Building Solutions) and outdoor locations, to assess and determine requirements for fiber deployment and civil works.
- Performing testing and troubleshooting of 2G, 3G, 4G, and 5G optical transmission backhaul links via GPON technology, using provided parameters and IP addresses. This includes verifying signal strength, attenuation, latency, packet loss, and error rates to ensure end-to-end link integrity.
- Executing fiber patching from the OLT (Optical Line Terminal) to the last-mile mobile site, ensuring seamless connectivity and maintaining signal integrity throughout the transmission path.
- Coordinating closely with FTTM operations teams to identify, diagnose, and resolve issues related to VLAN configurations and active Ethernet ports. Activities include troubleshooting connectivity problems, verifying port status, and managing VLAN assignments for optimal network performance.
- Accessing and utilizing eNRM and MNIS tools—centralized dashboards used by operators to monitor and manage mobile backhaul infrastructure. These tools provide visibility into network topology, site data, and equipment configurations.
- Conducting RFC tests using EXFO WORX and Creanord PULScore to evaluate service performance under full load and multi-service conditions. Tests cover key performance indicators such as throughput, latency, packet jitter, and frame loss to ensure compliance with service-level expectations.
- Coordinating with IP Core and FAO teams to troubleshoot backhaul link issues, including uplink VLAN and IP address-related problems.
- Utilizing the FIT application as a centralized database and dashboard for monitoring and analyzing the mobile network. This includes real-time access to site information, network topology, device configurations, and system performance metrics to support effective network operations and fault management.
- Installing and configuring ONTs—including Huawei (OT928, MA5673, MA5628), Alcatel-Lucent (B2404GP), and Zhone (5114, 5120, 7310) models—over the Etisalat Core Network. Responsibilities include fiber patching, signal verification, provisioning, and seamless integration into the core infrastructure.
- Executed GPON migrations from MW radio links to optical fiber, improving speed and reliability.
- Demonstrating in-depth knowledge of Etisalat’s standard quality assurance and inspection procedures, ensuring all work complies with technical specifications, safety standards, and project execution guidelines during deployments and audits.
Senior Field Technician
Emirates Telecommunication Corporation UAE
Sharjah, Dubai
07.2010 - 01.2013
- Company Overview: Etisalat is one of the largest telecommunications companies globally and the leading operator in the Middle East and Africa.
- Installation and configuration of Optical Network Terminals (ONTs) from Huawei, Zhone, and Alcatel, ensuring proper integration with the GPON infrastructure.
- Port creation in the Provisioning Management System (PMS) for seamless ONT provisioning and service activation.
- Troubleshooting media-related issues, including link failures, ONT authentication errors, and VoIP service disruptions.
- Migration of PSTN and ADSL lines, including multi-line PABX systems, from copper infrastructure to fiber optic (GPON) networks.
- Firmware upgrading and configuration of ADSL routers (using WAN port) to meet GPON service requirements.
- Performing FTTH link testing at key points in the network such as FDH, splitters, drop fiber patch cords, and fast connectors.
- Configuration of various ADSL routers including Siemens, Aztech, Linksys, D-Link, Belkin, etc., for customer use.
- Installation and configuration of Integrated Access Devices (IADs) to support voice and data services.
- VoIP/SIP configuration on IADs such as Linksys SPA8000 and Mediatrix 4000 series for residential and business applications.
- Surveying and measuring buildings and villas to evaluate the feasibility of installing fiber optic cables (FOC) and planning optimal cable routes.
- Indoor fiber cable installation from the main FDH (Etisalat telephone room) to the customer premises.
- Fiber termination and connectorization at both ends—main FDH and customer side—ensuring quality connections and minimal loss.
- Conducting end-to-end laser and OTDR testing from the FDH to the customer site to verify signal quality and identify faults.
- Efficiently handling and operating specialized equipment such as GPON OLTs, ONUs, OFC splicing tools, OTDRs, power meters, and laser source meters for installation, testing, and maintenance.
- Etisalat is one of the largest telecommunications companies globally and the leading operator in the Middle East and Africa.
Education
F.Sc - Intermediate in Pre-Engineering
B.I.S.E Peshawar
05.2003
Skills
- Deep understanding of GPON, FTTH, FTTM and mobile backhaul
- Proficient in fiber testing tools: OTDR, EXFO, power meter, laser source
- Strong troubleshooting and analytical skills
- Effective communicator and proactive problem solver
- Team player with leadership capability and independence
Certification
- ICND – Interconnecting Cisco Network Devices, COMSATS, Peshawar, 12/01/03
- VoIP Training, Siemens, Dubai, 02/01/07
- FTTH GPON Training, Etisalat Academy, Dubai, 08/01/11
- GPON Fundamentals, Etisalat Academy, Dubai, 04/01/16
- Understanding Telecom Networks & Services, Etisalat Academy, Dubai, 04/01/16
- Next Generation Network Basics, Etisalat Academy, Dubai, 05/01/16
- IP Networking Essentials, Etisalat Academy, Dubai, 05/01/16
- Six Thinking Hats – Soft Skills, Etisalat Academy, Dubai, 03/01/17
- ONE700 PRI Gateway Awareness, Etisalat Academy, Dubai, 05/01/17
- ISDN-BRI/PRI Training, Etisalat Academy, Dubai, 09/01/17
- Telecom Network Test Equipment Usage, Etisalat Academy, Dubai, 09/01/17
Languages
- English
- Urdu
References
References are available on request
Personal Information
- Date of Birth: 08/14/84
- Nationality: Pakistani
- Driving License: UAE valid driving license, Having valid UAE Driving License
Contact Numbers
- Mobile, +971 50 166 3438
- Mobile, +971 50 503 3994
Timeline
Associate Engineer (FTTM)
Emirates Telecommunication Corporation UAE
01.2013 - 08.2025
Senior Field Technician
Emirates Telecommunication Corporation UAE
07.2010 - 01.2013
F.Sc - Intermediate in Pre-Engineering
B.I.S.E Peshawar
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