Summary
Overview
Work History
Education
Skills
LANGUAGE SKILLS
DRIVING LICENCE
Timeline
AdministrativeAssistant
Muhammad Hassan Naheem

Muhammad Hassan Naheem

Abu dhabi

Summary

Motivated and customer-driven individual seeking a dynamic role where I can utilize my strong communication, problem-solving, and interpersonal skills to provide outstanding service. Eager to contribute to creating a positive experience for customers while maintaining safety and comfort. With a passion for hospitality, adaptability, and a keen attention to detail

Overview

5
5
years of professional experience

Work History

Administrative Assistant

AL MAJD CHARTER SCHOOL
07.2024 - 04.2025
  • Plan and manage daily school bus routes for students and staff.
  • Ensure all buses operate on time and follow assigned schedules.
  • Keep accurate records of student transport details and bus assignments.
  • Communicate with parents and staff about transport-related updates or issues

ADMIN RECEPTIONIST

CLEVELAND CLINIC ABU DHABI
04.2022 - 06.2024
  • Greeted and assisted patients, visitors, and staff in a professional and courteous manner.
  • Handled front desk responsibilities including answering calls, managing inquiries, and scheduling appointments.
  • Managed and updated patient records and documents using VMS systems.
  • Assisted in preparing reports, correspondence, and internal communications.

CUSTOMER SERVICE REPRESENTATIVE

DUBAI INTERNATIONAL AIRPORT
12.2019 - 03.2022
  • Assisted passengers with check-in, boarding, and general travel inquiries.
  • Handled lost and delayed baggage claims and provided timely solutions.
  • Ensured proper verification of travel documents and boarding passes.
  • Delivered high-quality customer service while resolving complaints professionally.

Education

BACHELOR IN COMMERCE - undefined

Allama iqbal open University Islamabad
Attock
09.2017

Skills

  • Excellent customer service
  • Strong communication skills
  • Confident in closing sales
  • Target-driven mindset
  • POS system knowledge
  • Accurate with billing
  • Fast product learning
  • Skilled in upselling
  • Handles complaints calmly
  • Inventory management
  • Visual merchandising
  • Works well under pressure
  • Team player attitude
  • Flexible with shifts
  • Quick multitasker
  • Professional appearance

LANGUAGE SKILLS

URDU
Bilingual or Proficient (C2)
ENGLISH
Bilingual or Proficient (C2)
Arabic
Upper intermediate (B2)

DRIVING LICENCE

  • Driving Licence
  • 20/04/2024 - 20/04/2026

Timeline

Administrative Assistant

AL MAJD CHARTER SCHOOL
07.2024 - 04.2025

ADMIN RECEPTIONIST

CLEVELAND CLINIC ABU DHABI
04.2022 - 06.2024

CUSTOMER SERVICE REPRESENTATIVE

DUBAI INTERNATIONAL AIRPORT
12.2019 - 03.2022

BACHELOR IN COMMERCE - undefined

Allama iqbal open University Islamabad

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Muhammad Hassan Naheem