MUHAMMAD HUSSAIN
Dubai
Summary
To apply my knowledge and learned expertise in a professional way and use my skills in planning, coding and testing in order to develop best software solutions for the company's clientele and work enthusiastically in team to achieve goal of the organization with devotion and smart work. I am a quick learner and always eager to learn and practice new technology trends. Motivated professional with a strong foundation in data analysis and operational support. Demonstrates excellent communication and problem-solving skills, effectively managing client interactions and enhancing service delivery. Focused on fostering teamwork and promoting a positive work environment.
Overview
2026
2026
years of professional experience
Work History
Timekeeper
Dulsco LLC
Dubai, United Arab Emirates
2024.01 - Current
- Monitored employee attendance, recorded absences, and managed leave applications to ensure workforce availability.
- Maintained precise records of time spent on projects by employees to facilitate accurate payroll processing.
- Managed confidential information with discretion, ensuring secure handling of employee data.
- Implemented efficient timekeeping systems to streamline data collection and reporting processes.
- Developed customised timekeeping solutions to meet specific project needs, improving resource allocation.
- Conducted regular audits of timekeeping records to uphold accuracy and integrity of data.
- Analysed timekeeping data to identify trends, suggesting improvements for operational efficiency.
- Prepared detailed reports on workforce time allocation, supporting management decision-making.
- Kept supplies, equipment and facilities in good order for team use.
- Attended regular training sessions to keep officiating skills sharp and up-to-date with current trends.
Customer Service, Marshaling Training
Dulsco Aviation
2023.06 - Current
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Handled customer concerns and escalated major issues to supervisor.
Community Organizer
DHQ Hospital
Sargodha
- Created and maintained databases of community members, volunteers, and stakeholders for effective communication.
- Utilised cognitive behavioural, motivational enhancement and structural family therapy based on individual treatment needs.
- Maintained thorough case history records and wrote detailed reports outlining observations, diagnoses and treatment plans.
- Located, compiled and organised case records and reports for legal proceedings.
- Developed training materials and resources for community leaders and volunteers.
Administrative Manager
MTM NGO
Sargodha
- Managed office administrative tasks, including filing, data entry, and document preparation, to support overall operational efficiency.
- Handled confidential documents with discretion, maintaining the integrity and security of sensitive information.
- Monitored staff performance and developed improvement plans.
- Managed front desk team and helped promptly resolve workday issues to back up employees.
- Cultivated a positive work environment, fostering teamwork and encouraging open communication among staff.
- Managed office policies and procedures to achieve continuous improvement in customer experience and office efficiency.
- Managed payroll processing for the office, ensuring accurate and timely salary payments to all employees.
Sales Executive
J-Telemarketing
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Built exceptional customer satisfaction by delivering friendly service.
Education
BS - social Work
Uni of Sargodha
01.2019
Intermediate -
BISE Sargodha
01.2015
Matric -
BISE Sargodha
01.2013
Skills
- Data analysis
- Time management
- Payroll processing
- Customer service
- Timekeeping systems
- Report preparation
- Communication skills
- Operational efficiency
- Client communication and service
- Self-discipline
- Payroll systems operation
Languages
English
Advanced
C1
Urdu
Proficient
C2
Punjabi
Proficient
C2
Hobbies and Interests
- Playing Cricket
- Playing Table Tennis
- Reading Books
Personal Information
- Domicile: Punjab
- CNIC Number: 38401-9895572-5
- Father's Name: Muhammad Hanif
Timeline
Timekeeper
Dulsco LLC
2024.01 - Current
Customer Service, Marshaling Training
Dulsco Aviation
2023.06 - Current
Community Organizer
DHQ Hospital
Administrative Manager
MTM NGO
Sales Executive
J-Telemarketing
BS - social Work
Uni of Sargodha
Intermediate -
BISE Sargodha
Matric -
BISE Sargodha