Muhammad Ibad
Computer Network Administrator
Ajman - United Arab Emirates,Ajman
Summary
Network Technician experienced in LAN/WAN design, installation and management in local and MNC environments. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting.
Overview
1
1
Language
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Computer Network Administrator
Pakistan Islamia Higher Secondary School of Ajman, UAE
United Arab Emirates - Ajman, Ajman
09.2015 - Current
- Place: Ajman, United Arab Emirates Responsibilities:
- Support and deliver IT services in an optimum way and ensure proper service management practices are in place to maximize operational efficiency.
- CCTV support and maintenance.
- Configured hardware, devices and software to set up work stations for employees.
- Managed security operations for organization computers in network, related systems and maintenance protocols.
- Installed equipment for data communications networks including cabling, wireless routers and telephone systems.
- Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Troubleshot hardware and software to determine and rectify network problems.
Service Desk Agent
Inbox Technologies Pvt Ltd, Philip Morris International
Karachi, Sindh
01.2015 - 08.2015
- Place: Karachi, Pakistan Responsibilities:.
- Deliver IS services in an optimum way and ensure proper service management practices are in place to maximize operational efficiency.
- Work in a Ticketing base system maintaining KPI's (ITIL base Scenario).
- IT Support Service In-house (Head office), also all over the regional and sales office in the country (L1 online remote desktop Support) Software and hardware installation System Assembling.
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
Education
Bachelor of Science - Computer Engineering
Sir Syed University Of Engineering And Technology
Karachi Pakistan 01.2010 - 03.2014
Skills
Windows Servers 2008 -2012 Domain Controllers [AD, GPO, DNS, DHCP]Installing and Configuring
Active Directory
Hardware installationDHCPDNSMS Office
Operating System -Windows/Linux/Mac
Desktop SupportComputer networks
Testing network coverage
Debugging networks
Computer systems knowledge
Network component installations
Network infrastructure development
Network Troubleshooting and Configuration
Hardware Inventory Management
Wireless Area Network (WAN) Architecture
Helpdesk administration
Customer Service
Accomplishments
- Microsoft Specialist: Programming in HTML5 with CSS3 and Java Script Certified By Microsoft (070-480).
- Pakistan Engineering Council Reg. # COMP/18810. (Registered).
- Training of MCSA (Microsoft Certified Solution Associate).
- Training of CCNA( R & S ) from Electronic Solution Provider.
- Training of Linux System Administration I (S.A I) .
- Ability to interact effectively, understand different people and their preferred approaches.
- Powerful time management skills, enabling me to manage deadline and stress.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 26 staff members.
Additional Information
- , Ready to work in any environment.
Timeline
Computer Network Administrator
Pakistan Islamia Higher Secondary School of Ajman, UAE
09.2015 - Current
Service Desk Agent
Inbox Technologies Pvt Ltd, Philip Morris International
01.2015 - 08.2015
Bachelor of Science - Computer Engineering
Sir Syed University Of Engineering And Technology
01.2010 - 03.2014