Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
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Muhammad Israr

Muhammad Israr

Dubai,United Arab Emirates

Summary

Detail-oriented professional with expertise in Microsoft Word, Excel, PowerPoint, and Outlook, complemented by proficiency in hotel management systems such as Opera, Oasis systems, and Sun System. Demonstrates strong analytical skills and a commitment to optimising operational efficiency. Aspires to leverage technical skills in a dynamic environment to drive organisational success.

Overview

10
10
years of professional experience
2014
2014
years of post-secondary education

Work history

Finance Executive

Kempinski Central Avenue Dubai
12.2024 - 09.2025
  • Increased accuracy in financial reporting by maintaining a thorough and up-to-date knowledge of accounting regulations.
  • Investigated discrepancies found during audits; resolved issues promptly.
  • Reconciled billing statements against payment records, decreasing chances of fiscal error.
  • Prepared monthly reports, contributing to an efficient financial management system.
  • Established credit limits for new and existing customers, performing credit checks to minimise risk of debt.
  • Managed daily audit activities which resulted in timely completion of tasks.
  • Generated invoices based on established accounts receivable schedules and terms.
  • Conducted regular reviews and official audits to validate recordkeeping and controls.

AR Supervisor & Income Auditor

Holiday Inn Dubai Al Barsha
03.2019 - 12.2024
  • Monitor credit facilities protocols in compliance with Credit Policy.
  • Review AR aging reports and follow up of outstanding accounts on daily Basis.
  • Ensure proper filling of business documentation for audit purpose: contract, credit application form and related documentation.
  • Maintain weekly/monthly payment promises schedules & projected Collection report, approve, and send ready for-collection report to courier Services for collection tour planning.
  • To ensure the accuracy of all charges and credits posted to the individual Accounts.
  • To ensure all invoices are dispatched to debtors within 48 hours.
  • To prepare credit card refund voucher to the customer with proper Documentation.
  • Prepare daily credit card reconciliation.
  • To prepare statement of Account at the end of the month for each debtor and send them on timely basis.
  • Managed daily audit activities which resulted in timely completion of tasks.
  • Streamlined auditing procedures for increased efficiency in the finance department.

Night Auditor

Holiday Inn Dubai Al Barsha
10.2017 - 02.2019


  • Guest credit card transactions.
  • Discount and other privileges reports.
  • Daily sale report.
  • Room revenue and occupancy percentage.
  • Statistic reports and other operational statistic.
  • Rate variance reports.
  • Have to cross check the back up of front desk and outlets posting.
  • Cash counting.
  • Micros and PMS opera 5. Night audit handling.

Guest Service Agent

Holiday Inn Al Barsha Hotel
12.2016 - 10.2017
  • Book reservations for individuals, families and groups as required.
  • Improved overall guest satisfaction with attention to detail in all tasks.
  • Greet walk-in guests and guests with reservations when they arrive at the front desk.
  • Communicate guests' requests and complaints to the appropriate departments.
  • Processed guests' check ins and outs.
  • Handling complains.
  • Handled payments through cash, cheques and credit cards.

Telephone Operator

Holiday Inn Al Barsha Hotel
01.2016 - 11.2016
  • Answering incoming calls.
  • Direct calls to guest rooms, staff, or departments through the switchboard or PBX system.
  • Log all wake-up call requests and performs wake-up call services.
  • Provide information about hotel services to guests.
  • Updating directory information on the front office software.
  • General Admin tasks as required.

Education

Bachelors of Arts -

Allama Iqbal Open University

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Outlook
  • Hotel PMS
  • Opera
  • Oasis systems
  • Sun System

Languages

English
Native
Urdu
Proficient (C2)
Hindi
Native

Custom

  • Diploma of Hotel Management, Hashoo Foundation, Islamabad, Pakistan, 2014
  • English for Hospitality Professionals, abc Foundation, Islamabad, Pakistan, 2014

Personal Information

  • Date of birth: 05/20/90
  • Nationality: Pakistani

Timeline

Finance Executive

Kempinski Central Avenue Dubai
12.2024 - 09.2025

AR Supervisor & Income Auditor

Holiday Inn Dubai Al Barsha
03.2019 - 12.2024

Night Auditor

Holiday Inn Dubai Al Barsha
10.2017 - 02.2019

Guest Service Agent

Holiday Inn Al Barsha Hotel
12.2016 - 10.2017

Telephone Operator

Holiday Inn Al Barsha Hotel
01.2016 - 11.2016

Bachelors of Arts -

Allama Iqbal Open University

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Muhammad Israr