Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MUHAMMAD JAWAD

DUBAI

Summary

Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag and carry purchases. Offers energetic approach to assisting customers and fellow employees.

Overview

3
3
years of professional experience

Work History

Cashier Assistant

ZAGROS GENERAL TRADING
02.2023 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new cashier team members in customer service and money handling processes.

Lead CSR

BASIL TECHNOLOGIES
03.2021 - 01.2022
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Responded to customer calls and emails to answer questions about products and services.
  • Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
  • Engaged clients in person and over phone to answer questions and address complaints.

Education

High School Diploma -

AL WADOOD DEGREE COLLAGE
PAKISTAN
01.2022

Skills

  • Financial Records Management
  • Corrective Actions
  • Light Housekeeping
  • Microsoft Office
  • Customer Care

Languages

English
Advanced (C1)
Urdu
Bilingual or Proficient (C2)
Persian
Bilingual or Proficient (C2)

Timeline

Cashier Assistant

ZAGROS GENERAL TRADING
02.2023 - Current

Lead CSR

BASIL TECHNOLOGIES
03.2021 - 01.2022

High School Diploma -

AL WADOOD DEGREE COLLAGE

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