Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
My Sandwich Restaurant
Dubai, UAE
01.2021 - 06.2023
Established safe and secure dining environment with strong sanitation standards.
Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Achieved financial goals through rigorous restaurant budgeting and forecasting.
Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
Sales and Customer Service Representative
Al Reham Trading
MUSCAT, OMAN
02.2015 - 12.2020
Participated in company meetings to keep abreast of sales team infrastructure and updated quotas.
Studied company target market and identified avenues to generate new leads.
Handled customer complaints, providing appropriate solutions and recommending alternatives.
Performed informal and formal needs assessments for individual customers to recommend suitable goods and services.
Salesman
All day mart
DUBAI, UAE
01.2012 - 01.2015
Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
Applied various sales techniques to steadily expand customer bases.
Managed customer product and service queries, resolving effectively and efficiently.
Processed product returns, ensuring items were clean and resaleable.