MUHAMMAD KAITHERI VEETTIL
DUBAI,AE
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
My Sandwich Restaurant
Dubai, UAE
01.2021 - 06.2023
- Established safe and secure dining environment with strong sanitation standards.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
Sales and Customer Service Representative
Al Reham Trading
MUSCAT, OMAN
02.2015 - 12.2020
- Participated in company meetings to keep abreast of sales team infrastructure and updated quotas.
- Studied company target market and identified avenues to generate new leads.
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Performed informal and formal needs assessments for individual customers to recommend suitable goods and services.
Salesman
All day mart
DUBAI, UAE
01.2012 - 01.2015
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Applied various sales techniques to steadily expand customer bases.
- Managed customer product and service queries, resolving effectively and efficiently.
- Processed product returns, ensuring items were clean and resaleable.
Education
PLUS TWO
HSE KERALA10th Standard
SSLC KERALASkills
- B2C Sales
- Customer Service
- Microsoft Office
- Excellent Communication skills
- Problem solving
Languages
English
Advanced
Arabic
Advanced
Hindi
Advanced
Malayalam
Native
Timeline
Restaurant Manager
My Sandwich Restaurant
01.2021 - 06.2023
Sales and Customer Service Representative
Al Reham Trading
02.2015 - 12.2020
Salesman
All day mart
01.2012 - 01.2015
PLUS TWO
10th Standard
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