Summary
Overview
Work history
Education
Skills
Languages
References
Personal Details
Timeline
Generic
MUHAMMAD KALEEM

MUHAMMAD KALEEM

Dubai,UAE

Summary

  • Experienced Operations Executive with knack for streamlining processes and boosting team productivity. Improved operational efficiency in previous roles, leading to higher customer satisfaction and reduced costs. Known for strategic approach to problem-solving and delivering impactful results.
  • Loan Officer skilled at working independently under tight deadlines. Trained in entry-level management leadership and customer service.
  • Driven Credit Officer with knack for managing risk and enhancing client relationships. Successfully streamlined credit approval processes and improved recovery rates. Known for delivering impactful financial solutions and supporting business growth.

Overview

8
8
years of professional experience
2016
2016
years of post-secondary education

Work history

Operation Executive

JMBR GROUP FZC LLC
Dubai, UAE
05.2022 - 09.2025
  • Handling emails and documents for shipments.
  • Arranging and monitoring complaints cases and solve on urgent basis.
  • Preparing schedule for delivery.
  • Ensures that any discrepancies (quality/quantity) are highlighted correctly and in a timely manner to the supplier and the customer.
  • Ensure that quality of incoming goods conforms to specification and the accompanying paperwork.
  • Ensure that the receiving and stock up of the incoming items is executed within the time limits and specification of the customers.
  • Updates the logistics application system in a timely and accurate manner.
  • Fulfils customers orders released on to the warehouse in a timely and accurate manner in accordance with customer specifications.
  • Where required routes material through the value added services area.
  • Verifies the accuracy and the quality of the picking/packing before final pack.
  • Handling Priority shipments delivery on time.
  • Streamlined operations by implementing more efficient processes.
  • Fostered a positive work environment through effective leadership techniques, boosting employee morale and productivity.

Credit officer

Habib Bank Microfinance Bank Pakistan Islamabad,
Islamabad
08.2017 - 05.2022
  • Reporting.
  • Audit & Compliance.
  • Verification.
  • Documents completion.
  • Post Disbursement documents & client review.
  • Client worth analysis.
  • Due Diligence.


  • Analyzed applicants' credit history to determine creditworthiness and compliance with lending policies.
  • Monitored outstanding debts and implemented measures to mitigate credit risk effectively.
  • Resolved issues promptly, avoiding unnecessary delays in loan processing.
  • Coordinated with sales team to achieve common business objectives.
  • Reduced risk by assessing the creditworthiness of potential clients.
  • Reviewed and updated credit applications, ensuring accuracy at all times.

Loan officer

Habib Bank Microfinance Bank Pakistan
Islamabad, Pakistan
08.2017 - 05.2022
  • Developed comprehensive knowledge of credit card products to effectively advise customers.
  • Executed daily sales strategies to meet performance targets and promote product offerings.
  • Recommended suitable credit card options for maximized financial benefit of customers.
  • Monitored customer accounts and tracked outstanding debts with precision.
  • Conducted follow-ups with clients regarding overdue payments via phone and email.
  • Assessed credit applications and performed risk analysis to establish credit limits.
  • Reconciled customer accounts while resolving discrepancies and disputes swiftly.
  • Maintained accurate records of collections and account statuses for reporting purposes.
  • Collaborated with sales and customer service teams to resolve billing issues effectively.
  • Generated ageing reports to highlight high-risk accounts for management review.
  • Prepared regular credit control reports for finance department analysis.
  • Reviewed and verified documentation submitted by clients to ensure compliance.

Education

B.A Bachelor of Arts -

Bahaudin Zakariya University
Multan Pakistan

F.A Intermediate - undefined

B.I.S.E Dera Ghazi Khan
01.2011 - 01.2013

Skills

  • Conceptual and analytical skills
  • Task management and problem solving
  • Initiative and teamwork
  • Relationship building
  • Motivation and leadership
  • Active listening
  • Client retention strategies
  • Customer service excellence
  • Email communication
  • Reporting proficiency
  • Microsoft Office suite
  • Sustainability advocacy
  • Oracle database management

Languages

English
Urdu
Hindi

References

Muhammad, Bin Kaleem, Reference will be Furnished on demand.

Personal Details

  • Date of Birth: 14-09-1992
  • Nationality: Pakistani
  • Marital Status: Single
  • Religion: Islam
  • Passport: AQ4752032
  • Visa Status: Freelance

Timeline

Operation Executive

JMBR GROUP FZC LLC
05.2022 - 09.2025

Credit officer

Habib Bank Microfinance Bank Pakistan Islamabad,
08.2017 - 05.2022

Loan officer

Habib Bank Microfinance Bank Pakistan
08.2017 - 05.2022

F.A Intermediate - undefined

B.I.S.E Dera Ghazi Khan
01.2011 - 01.2013

B.A Bachelor of Arts -

Bahaudin Zakariya University

Similar Profiles

Create profile
MUHAMMAD KALEEM