Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Kamil

Head Barista
Dubai

Summary

Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over Number years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Head Barista

Ldc Kitchen & Coffee (IFFCO)
Dubai
10.2018 - Current
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
  • Participated in budgeting and forecasting activities to make informed decisions.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Collaborated with cafe management to design and implement promotional strategies for cafe items.

Education

Bachelors In Hotel Management - Hospitality

Jamia Millia Islamia
New Delhi, India
07.2015 - 05.2018

Skills

Employee training

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Timeline

Head Barista

Ldc Kitchen & Coffee (IFFCO)
10.2018 - Current

Bachelors In Hotel Management - Hospitality

Jamia Millia Islamia
07.2015 - 05.2018

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Muhammad KamilHead Barista