MUHAMMAD MOHSIN
Dubai,UAE
Summary
Customer service professionals are responsible for addressing customer needs and ensuring they have a positive experience. To perform a customer service role, you need to use customer service skills. This skill set includes qualities like active listening, empathy, problem-solving and communication.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Transport Coordinator
ROYAL SMART LIMOUSINE
Dubai , UAE
2020.12 - 2023.04
- Maintained all office files, both electronic and hard copies.
- Developed effective driver rota's, accurately determining resources to meet business needs whilst conforming to drivers' hours regulations.
Public Relations Officer
SQUARE NINE INTERNATIONAL
RAWALPINDI , PAKISTAN
2017.04 - 2020.09
- Networked continuously to grow contacts and increase brand awareness and reputation.
- Supervised marketing content production and consistently met campaign targets.
- Promoted organization as public representative at business, social and community functions.
Accounts Assistant
SKYBLUE BUILDER
LAHORE , PAKISTAN
2016.02 - 2017.04
- Reconciled all company accounts, including credit cards and expenses.
- Managed invoices, refunds and returns.
- Managed payroll by tracking employee hours and entitlements.
- Verified items billed against items received, following up with vendors to reconcile variances.
Education
Bachelor of Commerce - commerce
UNIVERSITY OF CENTRAL OF PUNJAB
LAHORE 2013.01 - 2015.08
Skills
- Customer service
- Distribution and warehousing
- Database management
- Graphic Design (Adobe Photoshop & Adobe illustrator)
- Civil Survey
- Safety Inspector
- Auto Card
Languages
Urdu
Native
English
Advanced
A1
Arabic
Beginner
Timeline
Transport Coordinator
ROYAL SMART LIMOUSINE
2020.12 - 2023.04
Public Relations Officer
SQUARE NINE INTERNATIONAL
2017.04 - 2020.09
Accounts Assistant
SKYBLUE BUILDER
2016.02 - 2017.04
Bachelor of Commerce - commerce
UNIVERSITY OF CENTRAL OF PUNJAB
2013.01 - 2015.08
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