Learning new things for my career growth
Muhammad Mussah
Waiter/ Cashier
Dubai
Summary
Motivated waiter/cashier with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waiter/cashier position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
4 Years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Cashier/ Waiter
Al Riyadah Hospotality
Dubai
07.2021 - Current
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cashier/waiter
Food Garden Restaurant
Sharjah
01.2019 - 01.2021
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School - Business Administration
K $ K Accountancy
Lilongwe 09.2018 - 06.2019
Skills
Food spoilage prevention
Beverage preparation
Upselling techniques
Accurate money handling
Menu presentation
Food station setup
Performance improvement
Time management skills
Order taking
Customer assistance
Cleaning and sanitizing
Written and verbal communication
Haccp knowledge
Fifo policy implementation
Food hygiene
Interests
Reading
Certification
Basic food safety certificate
Accomplishments
- Collaborated with team of 15 in the development of making of Mojito beverages and managed to upsell
- Supervised team of 20 staff members.
Declaration
I hereby declare that above mentioned information is correct to the best of my knowledge and belief.
References
References will be given upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Coffee basic knowledge certificate
07-2023
Basic food safety certificate
03-2022
Cashier/ Waiter
Al Riyadah Hospotality
07.2021 - Current
Cashier/waiter
Food Garden Restaurant
01.2019 - 01.2021
High School - Business Administration
K $ K Accountancy
09.2018 - 06.2019