muhammad nadeem
Dubai,uae
Summary
Advanced sales and marketing specialist with remarkable credentials in marketing and sales. Possesses broad understanding of managing websites, creating marketing collaterals and establishing ideal demographics. Projects outstanding communication and problem solving skills. Strategic individual aiming to enhance skills in sales and marketing. Eager to assist team in creating marketing campaigns and presentations to meet sales targets. Self-started and independent in taking initiative to obtain objectives. Energetic Marketing and Sales Assistant with knack for creating engaging campaigns and driving sales growth. Boosted customer engagement through innovative digital marketing strategies. Known for excellent communication skills and proactive approach to problem-solving. Offering strong foundation in communication and organisational skills, with knack for creative problem-solving and teamwork. Knowledgeable about customer service and digital marketing techniques. Ready to use and develop marketing strategies, sales techniques, and customer relationship management in [Desired Position] role.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work history
as superviser
day to day shopping mall
Dubai, uae
12.2023 - Current
- Improved team efficiency by implementing new scheduling practices.
- Facilitated monthly training sessions for enhanced staff performance.
- Ensured smooth operations with regular maintenance checks.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Managed daily operations to increase productivity.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Organised team resources, resulted in improved project timelines.
- Fostered a positive work culture to boost employee morale.
- Led team meetings, ensured clear communication amongst all members.
- Identified potential risks and mitigated them through proactive measures.
- Provided constructive feedback to staff for improved performance levels.
- Coordinated with other supervisors to maintain consistency across shifts.
- Implemented company policies effectively, maintained high standards of service delivery.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Assisted in the recruitment process for hiring quality staff members.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Monitored employee attendance records for maintaining discipline within the team.
- Conducted performance appraisals with employees for career development discussions.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Supervised activities of workers and enforced safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
- Improved workplace safety to reduce accidents and near-misses.
- Logged daily activities and notable incidents during production shifts.
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
- Directed work of labourers and specialist team members to produce quality results.
- Observed worker activities to assess safety compliance and identify enforcement gaps.
- Estimated costs, generated reports, and maintained detailed records.
- Monitored supply levels to maintain proactive approach to handling shortages and maintaining manufacturing schedules.
- Coordinated activities for team of various manufacturing workers.
- Established and maintained organised working environment for team of [Number].
- Arranged manufacturing schedules to minimise downtime.
- Compiled data on economics, supply chain and industry trends to build successful manufacturing plans.
- Analysed and improved manufacturing processes to cut costs.
- Organised recruitment activities to reflect department requirements and budget.
- Oversaw [Type] assembly work, directing activities from initial set up to final product packaging.
- Followed optimum practices for [Type] manufacturing and incorporated latest methodologies.
retail and sales assistance
daytoday
sharjah, uae
12.2023 - Current
- Boosted brand visibility by creating compelling marketing campaigns.
- Coordinated product launches for heightened customer engagement.
- Improved social media presence with regular, engaging posts.
- Developed sales strategies to enhance profitability.
- Created promotional materials that increased brand awareness.
- Conducted customer surveys for better understanding of client needs.
- Analysed market trends, resulting in improved competitive positioning.
- Collaborated with the sales team to achieve shared objectives.
Operation manager
ngeo
lahore, pakistan
02.2016 - 02.2017
- Streamlined operations by implementing efficient workflow procedures.
- Improved service delivery with rigorous quality checks.
- Coordinated team activities for enhanced productivity.
- Conducted performance evaluations to motivate staff improvement.
- Led process standardisation, resulting in operational efficiency.
- Managed supply chain logistics for smooth business operations.
- Ensured health and safety compliance with regular inspections.
- Facilitated staff training sessions to improve skills and knowledge.
- Organised inventory control, reducing wastage significantly.
- Implemented customer feedback systems for improved product and service quality.
- Scheduled routine maintenance checks to prevent equipment breakdowns.
Reception cashier
Marco polo hotle
lahore, pakistan
06.2013 - 07.2015
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Processed payments swiftly for improved customer experience.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Maintained clean and organised workspace to ensure efficient service.
- Balanced till at end of day, maintaining accurate records.
- Assisted customers with enquiries to enhance their shopping experience.
- Managed queue effectively during peak hours for seamless checkout process.
- Communicated product information to customers, driving informed purchases.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Coordinated with team members for smooth shift transitions.
- Used Point of Sale system efficiently, speeding up transactions.
- Packaged customer items carefully, ensuing merchandise safety.
as a supervisor
bisp
lahore, pakistan
03.2010 - 08.2011
- Improved team efficiency by implementing new scheduling practices.
- Facilitated monthly training sessions for enhanced staff performance.
- Ensured smooth operations with regular maintenance checks.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Organised team resources, resulted in improved project timelines.
servay ac Nilson company
Nilson company
vehari, pakistan
02.2009 - 08.2010
- Enhanced business processes by analysing operational data.
- Identified inefficiencies for improved productivity through in-depth analysis.
- Mitigated risks with diligent evaluation of financial reports.
- Streamlined workflows to boost overall efficiency by identifying bottlenecks.
- Crafted predictive models for better decision-making process.
- Assessed market trends, developed strategic business insights.
- Improved cost management with thorough budget analysis.
- Scrutinised company performance to suggest improvements in strategies.
Teacher
Punjab high school
lahore, pakistan
01.2004 - 12.2008
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
- Fostered a positive learning environment for student engagement through effective classroom management.
- Boosted students' reading comprehension with creative teaching strategies.
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Utilised ICT tools, enhanced interactive learning experience in classrooms.
- Integrated technology into lessons to make subjects more appealing to today's tech-savvy students.
- Assessed student progress, provided constructive feedback for improvement.
- Communicated regularly with parents about their children's performance and behaviour at school.
- Coordinated school trips, broadened the pupils' cultural exposure and understanding.
- Attended professional development sessions to stay updated with latest teaching methodologies.
Education
Diploma of Education - l.com B.A
lahore of universty
lahore 02.2001 - 03.2004
Skills
- Email campaign software
- Budgeting and financial planning
- Customer relationship management systems
- Direct mail campaigns
- Negotiation prowess
- Multichannel marketing
- Competitor awareness
- Client communication
- Brand development
Timeline
as superviser
day to day shopping mall
12.2023 - Current
retail and sales assistance
daytoday
12.2023 - Current
Operation manager
ngeo
02.2016 - 02.2017
Reception cashier
Marco polo hotle
06.2013 - 07.2015
as a supervisor
bisp
03.2010 - 08.2011
servay ac Nilson company
Nilson company
02.2009 - 08.2010
Teacher
Punjab high school
01.2004 - 12.2008
Diploma of Education - l.com B.A
lahore of universty
02.2001 - 03.2004
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