Muhammad Nadeem

Key Responsibilities:

• Facility Management: Oversee maintenance, repairs, and upkeep of all bank premises. Ensure compliance with safety, security, and health standards. Coordinate with vendors and contractors for cleaning, HVAC, electrical, and other essential facility services.
• Lease Administration: Manage lease agreements for branches, ATMs, and offices, including renewals, terminations, and negotiations. Maintain lease records, process rent payments, and ensure proper documentation and timely renewals.
• Space Planning and Allocation: Assist in planning and optimizing office and branch layouts to improve operational efficiency. Coordinate relocations, refurbishments, and new branch setups in collaboration with relevant departments.
• Vendor and Contract Management: Liaise with suppliers and service providers. Review and manage contracts, monitor vendor performance, and ensure compliance with service level agreements (SLAs).
• Budgeting and Cost Control: Support the preparation of annual facility and leasing budgets. Monitor expenses, track cost performance, and identify opportunities for savings without compromising quality.
• Compliance and Documentation: Ensure all facility and leasing operations comply with internal policies, regulatory requirements, and audit standards. Maintained accurate documentation and records for management and audit reviews.
• Supported account management teams by preparing necessary documentation and reports.
• Administrative Support: Provide day-to-day administrative support to management and departments. Coordinate logistics for meetings, inspections, and facility-related requirements across bank locations.

Key Responsibilities:

• Project & Facility Management: Supervised branch renovation, expansion, and maintenance projects from planning through completion. Ensured adherence to quality, safety, and budgetary standards while maintaining uninterrupted operations.
• Supervised multiple branch renovation and fit-out projects from design to handover, ensuring completion within approved budgets and timelines. Successfully coordinated over 7 branches' upgrade projects and numerous sales, corporate offices, and 9-floor headquarters offices projects with minimal operational disruption.
• Budgeting and Cost Control: Assisted in preparing and monitoring the annual Projects and facilities budget exceeding AED 8 million. Achieved 10–15% reduction in operational costs by renegotiating on project cost breakdown, service contracts and optimising maintenance schedules.
• Facility Operations: Manage preventive and corrective maintenance across all bank locations. Oversee maintenance schedules, safety compliance, and service delivery to maintain operational continuity.
• Administrative Oversight: Handle facility-related administration, including asset inventory, office logistics, and staff workspace requirements. Generate management reports and support daily operational needs.
• Trained and mentored team members to enhance productivity and operational efficiency.
• Vendor and Contractor Supervision: Evaluate and monitor the performance of service providers and contractors. Ensure contract compliance, timely execution of work, and quality standards are maintained.
• Supervised daily operations to ensure adherence to safety protocols and compliance standards.
• Budget Management: Prepare and monitor project and facility budgets. Review cost estimates, control expenses, and ensure optimal use of resources.
• Stakeholder Coordination: Serve as liaison between management, departments, and external parties for all project and facility-related matters.

Key Responsibilities and Achievements:

• Procurement Management: Oversaw end-to-end purchasing for bank branches and departments, ensuring timely sourcing of goods and services. Streamlined procurement processes.
• Vendor Coordination: Maintained and evaluated a network of 30+ approved suppliers, negotiating contracts and delivery schedules to achieve cost savings of 10–12% annually while maintaining quality standards.
• Inventory Control: Supervised the receipt, storage, and distribution of materials, equipment, and consumables across branches. Implemented an inventory tracking system that reduced stock discrepancies by 20%.
• Budget and Cost Management: Monitored and managed purchase and inventory budgets, analysing spending trends and identifying opportunities for cost optimisation without compromising operational efficiency.
• Compliance and Audit Support: Maintained complete procurement and inventory records for audits, ensuring full compliance with internal controls and regulatory requirements.
• Reporting and Data Management: Prepared detailed reports on procurement performance, stock levels, and asset utilisation for management review, enabling informed decision-making.
• Administrative Coordination: Coordinated with internal departments to forecast requirements, plan purchases, and ensure the timely delivery of goods and materials. Supported finance in invoice verification and payment processing.
• System and Process Improvement: Assisted in implementing automation tools and process improvements to enhance efficiency, accuracy, and vendor performance evaluation.
• Asset Tracking: Managed tagging, documentation, and safe disposal of obsolete or damaged assets, ensuring compliance with corporate policies.

Key Responsibilities:

• Maintenance Coordination: Schedule and supervise preventive and corrective maintenance for bank branches, ATMs, and office facilities. Ensure all facilities are safe, functional, and compliant with internal standards.
• Coordinated interdepartmental communications to enhance workflow efficiency and project alignment.
• Vendor Management: Liaise with service providers, contractors, and suppliers for all the maintenance, housekeeping, Security guard, CCTV alarm system, CCDM/ATM and other facility-related services.
• Monitor vendor performance and ensure adherence to service agreements.
• Reporting: Prepare and submit regular reports on maintenance activities, vendor performance, and facility status to management.
• Facility Administration: Maintain records of maintenance requests, completed work, and service contracts. Support facility-related administrative tasks, including inventory of equipment and office supplies.
• Developed and implemented process improvements to streamline operations and reduce turnaround times.

• Streamlined office operations by managing schedules, coordinating meetings, and organising travel arrangements.
• Developed and maintained filing systems to ensure quick access to critical documents and information.
• Assisted in preparing reports, presentations, and correspondence for executive-level communications.
• Implemented new administrative processes that improved workflow efficiency and reduced processing time.

• Led security operations to ensure safety and compliance during military missions.
• Coordinated training programs for team members, enhancing tactical proficiency and readiness.
• Implemented strategic patrol routes, optimising response times and area coverage.
• Oversaw incident reports, ensuring accurate documentation and timely investigations.