Muhammad Nadeem
Abu Dhabi
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
ALTRAD Cape East Ltd LLC
Dubai
08.2023 - Current
- Supervised team of 15 housekeeping staff, delegating tasks and monitoring performance to uphold service quality.
- Organised shifts for housekeepers to ensure consistent coverage and equitable workload distribution.
- Briefed housekeepers on daily duties, maintaining smooth team operations.
- Examined rooms, lounge areas and stairways to identify cleaning needs, ensuring safety and aesthetic standards.
- Enhanced guest experience, thoroughly cleaning and disinfecting guest rooms and hotel areas.
- Reported maintenance issues to management, minimising potential safety risks.
- Coordinated maintenance operations to be fully compliant with procedures.
Housekeeping Supervisor
SERCO
Dubai
07.2021 - 06.2023
- Coordinated manpower allocation for cleaning and energy sector projects, enhancing operational efficiency.
- Managed and optimized construction schedules and processes for build groups within Owner-Builder Program, ensuring timely project delivery.
- Guided households through all phases of home construction, fostering understanding and confidence in construction processes.
- Keep all aspects of construction in compliance with all applicable regulations, standards, and codes.
- Participate in all building inspections carried out by USDA-RD and local building inspectors.
Cleaning Supervisor
Golden Sand Hotel Dubai
11.2019 - 06.2021
- Supervised team of cleaners, delegating tasks and ensuring completion to uphold high cleanliness standards.
- Oversaw cleaning crew to ensure exceptional service in line with company standards.
- Conducted regular inspections of premises to identify areas requiring attention, improving overall hygiene.
- Developed and enforced health and safety protocols, minimising workplace accidents and ensuring a safe environment.
- Resolved customer complaints regarding cleanliness by taking immediate action, enhancing overall satisfaction.
- Supervised and supported all new personnel to maximise quality of service and performance.
- Maintained accurate records of cleaning schedules, staff attendance, and inventory levels for efficient operation.
- Monitored stock levels for cleaning supplies and equipment, using daily inventory reports for guidance.
- Organised cleaning and equipment storage areas for easy access.
- Reported maintenance issues to management, minimising potential safety risks.
- Facilitated team meetings to discuss progress, address challenges, and plan for upcoming tasks.
Education
Diploma of Associate Engineering - Electrical Engineering
Govt. College of Technology
Faisalabad, Pakistan01-2002
Diploma of Higher Education - Electrical
Diploma Associate Engineer
PakistanSkills
- Technical power generation and data reporting in Excel, Word, Internet email
- Good communication skills gained through my experience as Cleaner Team Lead in Dubai
- Good Management Skills, good command of quality control processes, currently responsible for quality audit
- Good leadership and management of the team, currently responsible for a team of 10 people
- Computer skills: MS Word, Excel, and Internet email
- Safety
- Teamwork
- Housekeeping inspections
- Communication and coordination
- Staff management
- Customer service
- Scheduling optimization
Certification
- Computer skills: MS Word, Excel, and Internet email.
- Safety
Languages
English
Urdu
Punjabi
Accomplishments
- Achieved certification through the Chartered Management Institute (CMI).
Timeline
Housekeeping Supervisor
ALTRAD Cape East Ltd LLC
08.2023 - Current
Housekeeping Supervisor
SERCO
07.2021 - 06.2023
Cleaning Supervisor
Golden Sand Hotel Dubai
11.2019 - 06.2021
Diploma of Associate Engineering - Electrical Engineering
Govt. College of Technology
Diploma of Higher Education - Electrical
Diploma Associate Engineer