Muhammad Nazim Majeed
Ajman,UAE
Summary
Accomplished professional with expertise in operational efficiency improvement, continuous improvement initiatives, and project management. Demonstrated success in compliance monitoring, engineering cost management, and engineering project management. Adept at quality assurance and control, with a proven track record of enhancing processes and driving significant improvements. Career goals include leveraging skills to lead impactful projects and contribute to organisational success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sr. Engineer
Hayat Communications
08.2020 - 03.2025
- Providing 24/7 2nd level support to field team on daily ongoing issues related to Huawei & Nokia
- Handling RF KPI degradation TT due to limitation on MW transmission
- Communicating with other department teams to resolve service downtime and network problems
- Identifying & analyzing problematic MW links and coordinating with planning team to improve service availability
- Studying IUB congestion, Packet loss & SCTP retransmission issues and implementing appropriate solution on MW transmission end to close case
- Performing CAP-UPG, Traffic migration, sites de loading and Nodes upgrade activities to meet optimization requirement
- Raising CARE cases according to the fault and situation and coordination with CARE to fix it
TL MW Planning
Huawei UAE
05.2015 - 07.2020
- MW transmission connectivity planning for new RO sites within agreed guideline and procedure
- Preparation of LLD for Rollout/Broadband scope including TSSR, SOW, BOQ and CR documents
- MW link budget preparation including frequency planning, capacity planning, circuit planning and reflection points adjustment for SD links
- Responsible for MW solution preparation and implementation for optimization i.e
- Congestion issues, IIB Migration, LOS rerouting and Hub de loading
- Coordinating with sales team for preparation of hardware and services BoQ
- Maintain up-to-date documentation and records of the MW network covering network design, up gradation and TRA application submission
TL MW (Nationwide)
ZTE Pakistan
07.2013 - 04.2015
- Responsible for resolution of TT raised by NOC and customer
- Fault management on all NEs and follow up with L3 support for escalated cases
- Preparation MW availability report on daily, weekly and monthly basis and provide solution against problematic MW links
- Ensuring current license and software versions are suitable for the present network requirement
- Implementing network changes as per CR process
- Troubleshooting of IUB cases and implementation of solution for closure
- Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis
Team Lead TXN
Huawei Nigeria (WA RSRC)
11.2011 - 06.2013
- Manage MW deployment nationwide for 2G&3G MW Swap project and enterprise rollout
- Plan forecasts with achievable and measurable delivery targets in order to meet the stringent project targets as well as to be on the go with the speed other departments
- Strong coordination within departments to ensure achievements of monthly swap targets
- Generate work orders, assign tasks to field supervisors and ensure regular reporting for effective updates and projections for the next expected implementations
- Responsible for engineering project implementation starting from design solution, BOQ finalization, MW deployment, Acceptance, DCN Visibility, 2G&3G Service configuration, testing, Cutover and handover to MS
- Production of acceptance, commissioning and verification documentation and put in place all technical specifications regarding TX designed
Team Lead TXN
Huawei Nigeria (WA RSRC)
11.2011 - 06.2013
- Manage MW MS for Enterprise customer on Airtel account
- Provide 2nd level support to regional field teams to fix MW transmission issues for 2G, 3G network and Enterprise customer services also
- Extraction of MW performance report from U2000 and share with customer in agreed format
- Supervise handling customer enquiries and complaint and respond to them in professional and courteous manner to deliver a customer service in line customer support standards
- Run of daily, weekly and monthly reports to ensure the accuracy of the operation workflow
Back Office Engineer
Huawei Technologies Pakistan
06.2011 - 10.2011
- Provide 24/7 L2 support to field teams regarding Huawei RTN OptiX 910, OptiX 950 and NEC Product Pasolink NEO, iPasolink, C
- Node, NEO EXT and Ex Siemens MW SRA4, Srall XD
- Provide recommendation for problematic links, supervise correction and result are compiled for Pre and Post activity comparison
- Coordinate with MW planning team for the optimization of problematic MW links to improve service availability
- Prepare MW network availability report and DCN visibility report on daily basis share with customer and internal higher management also
- Analyzing Daily issued Trouble Tickets, ensuring their closure is within agreed SLA, if breach in SLA is observed, necessary steps to avoid in future are taken
Sr. System Engineer
NEC Pakistan
02.2007 - 05.2010
- Managing Back office and regional SLM resource
- Technical liaison with other departments and partners involved in the delivery of service, to improve performance and resolve service downtime and network problems
- Provide them 24/7 support to NOC and field team to ensure all trouble tickets closed within SLA
- Raising CARE cases according to the fault and situation and coordination with CARE to fix it
- Prepare network NEC MW network availability trend and DCN report and share with customer and internal management also
- Analysis of NEC MW link performance report on daily basis to point out problematic links for optimization
- Spare parts management and forecasting for installed based MW links
TI Engineer
Symbia Pvt Ltd
02.2004 - 03.2006
- Installation and Commissioning of Ex- Siemens PDH and SDH links
- Preparation of MW links for acceptance and alarms clearance before PAT exercise
- DXX circuit configuration, circuit up gradation, circuit down gradation, fault management and media rerouting of circuit in case certain media down
- Taking timely backups of the configuration of various nodes
- Ensuring all alarms to be cleared after any planned or unplanned activities
- Maintain current and accurate transmission network topology documents, diagrams to a standardized format
- Manage traffic sheet and MUX Plan for troubleshooting and network expansion
Education
MSc - Telecom
PIMSAT
Bachelor of Technology - Electronics
PIMSAT
Skills
- Operational efficiency improvement
- Continuous improvement initiatives
- Project Management
- Compliance monitoring
- Engineering cost management
- Engineering project management
- Quality assurance and control
Personal Information
- NIC Number: 61101-5697689-1
- Father's Name: Abdul Majeed
- Date of birth: 11/20/81
- Nationality: Pakistani
- Marital status: Married
Custom
SLM training, NESIC Cairo Training Centre Egypt, Training on Installation and commissioning of NEC Hybrid MW iPasolink 200, 400 and i1000., Training on Installation and commissioning of Huawei Hybrid MW RTN 900 series., Training on Installation and commissioning of NEC ADM Spectral Wave C.Node and NEO EXT., Training on utilization of network management tools PNMSJ and PCMGR.
Accomplishments
- Disaster recovery performance award from DU 2024.
- Star Performance Award from Huawei DU MBB Project 2017.
- Outstanding individual performance award Huawei DU MBB Project 2016.
- New excellent employee award Huawei Airtel Nigeria Project 2012.
- Appreciation certificate from Telenor for network recovery during flood NEC Pakistan 2010.
Certification
Data Analyst - IBM SkillsBuild
ITIL Foundation - My Journey
Project Management: Master Project Management - Udemy Power BI Master Class - Udemy Master course in Audit Administration 2.0 - UdemyTimeline
Sr. Engineer
Hayat Communications
08.2020 - 03.2025
TL MW Planning
Huawei UAE
05.2015 - 07.2020
TL MW (Nationwide)
ZTE Pakistan
07.2013 - 04.2015
Team Lead TXN
Huawei Nigeria (WA RSRC)
11.2011 - 06.2013
Team Lead TXN
Huawei Nigeria (WA RSRC)
11.2011 - 06.2013
Back Office Engineer
Huawei Technologies Pakistan
06.2011 - 10.2011
Sr. System Engineer
NEC Pakistan
02.2007 - 05.2010
TI Engineer
Symbia Pvt Ltd
02.2004 - 03.2006
Bachelor of Technology - Electronics
PIMSAT
MSc - Telecom
PIMSAT
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