MUHAMMAD QASIM ALVI
Dubai,Dubai
Summary
Dynamic and highly qualified Professional Banking and Financial services expert with 15 years of insightful experience in Banking Operations, Compliance AML. Banking Operations include Remittances, Swift Payment investigations, Clearing, AML includes Transaction Monitoring, Onboarding High Risk Accounts CDD, KYC, EDD Streamlining Processes, system integration and auditing. Innovative strategist and high-performance executive with expertise in AML analysis, remaining observant while investigat ing suspected money laundering incidents. Diligently col lecting information to identify potential risks and determine an appropriate level of due diligence for each account. Experience in planning and coordinating the operational activities of the business to guarantee compliance with regulations and ordinances. Adept at developing and maintaining detailed procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Demonstrated strong teamwork skills, visionary, and decisive leader, noted for sound, practical management style and excellent communicat ion, presentation & interpersonal skills. Proven ability to lead, supervise and motivate teams towards maximizing productivity, ensuring product solutions meets customers' requirements. Exemplifying excellent time management and multi-tasking skills by consistently meet ing and exceeding productivity expectations. Multiple Times, Extra Mile Award Winner, and Best Attendance Award Winner Forward thinking and aware of current trends and developments within this banking, anti-money laundering and international best practices to overcome these major banking challenges, I am now looking for senior Compliance Role.
Overview
19
19
years of professional experience
Work History
Sr.Compliance Officer -Governance & High Risk Accounts
Emirates NBD
12.2022 - Current
- Management of NTB client onboarding due diligence process for Retail Bank Dubai and KSA for high/special risk, PEPs relationships & retail asset product.
- KYC Remediation & MIS Management.
- Identify patterns and trends to drive efficiency and highlight risk areas.
- Customer Onboarding, PEP, CDD & KYC, Exists Reviews, AML/CFT TMU Alerts/Cases, Customer Sanction Screening, PEP Screening Alerts, PEP Approvals, Quality Assurance, Retention, EDD, HRAR, OWC.
- Listing/Delisting, Investment Portfolio Advisory, OWC Clearance, Nationality Change, Remediation & Annual reviews for PEP, Thematic reviews, and Transformation Projects including Digital Onboarding journey & Testing's, CX & UX enhancement.
- Operational Risk, Governance & Internal Controls Validations and Managed Services.
- Data Management including (Design, Compile, Create, Analysis & Present) & Reporting.
- Retail Operations including Cards, Merchants & ADC Operations Disputes, Maintenance and Payments.
- MIS, Business Performance including Cost Analysis, KPI, KRI, KCI, Capacity & Productivity Management.
- CRAM (Country Risk Assessment Model): experience with CRAM or equivalent country-level risk scoring frameworks.
- QA/QC Team Leadership: leadership of QA/QC teams reviewing AML/sanction alerts.
- Policy Development: policy adherence and remediation, drafting/updating AML/FCC procedures.
- Product Risk Assessments: product-level AML/FCC risk assessments.
- The Leading Banking Group in the Middle East
Compliance - TMU Consultant
Emirates NBD
12.2021 - 10.2022
- Reviewing and investigating FCRM alerts assigned by AML Manager on daily basis & carrying out necessary actions.
- Maintaining and providing of accurate and meaningful MI as instructed on all aspects related to FCRM alerts/ cases within the expected timelines.
- Ensuring all requests from AML Manager are met within the prescribed deadlines.
- Providing assistance to the Group Compliance in ad-hoc Compliance projects and investigations.
- Analyzing the transaction filtering / monitoring (AML) L1 alerts within the turnaround time.
- Customer screening alerts - same day / within TAT. Conduct preliminary investigations for suspicious transaction (AML) activity / customer profile (screening) and conclude the alert with proper justification on customer's profile.
- Ability to analyze and make appropriate judgment on whether these are considered regular or suspicious. Ability to identify if the alert is closure or Red Flag for further investigation.
- Trusted subject matter expert for first line of defense in Compliance risk management for Retail Banking & Wealth Management.
- The Leading Banking Group in the Middle East
Enterprise Service Fulfillment and Auditing - Mobile
DU, Edara
02.2020 - 11.2021
- Ensuring presales and verification process followed as per TRA.
- Supervising enterprise mobile service fulfillment team for small and medium enterprises.
- Managing the daily activities and drive all related transactions that fulfill the mobile orders within SLA.
- Auditing verification process and quality checks for all the enterprise activations.
- Analyzing process gaps and propose innovative solutions.
- Obtaining necessary approval from marketing and finance for the special mobile plans.
- One of the Main Telecom Operators in UAE
Financial Advisor
Solyda International Broker
04.2019 - 02.2020
- Creating database of clients with their specific needs.
- Approaching prospects for financial planning and guiding them about the financial products and solutions.
- Offering need-based products enabling them better financial planning for their present or future needs.
- Keeping in touch with all the clients for any necessary help in financial planning.
- Part of the FWU Group
- Developed tailored financial plans to meet diverse client needs and investment goals.
- Analyzed market trends to guide clients in making informed investment decisions.
- Conducted regular reviews of client portfolios to ensure alignment with financial objectives.
- Cultivated long-term relationships with clients, enhancing trust and retention rates.
- Provided expert guidance on asset allocation strategies to optimize portfolio performance.
- Led educational seminars for clients on personal finance and investment strategies.
Team Leader Payments
International Bank of Qatar
10.2016 - 06.2018
- Manage the overall funds transfer, demand draft looking after the remittance operations for IBQ.
- Transaction monitoring analyzing suspicious transactions reported and reporting to group compliance.
- Lead, manage and mitigate Anti Money Laundering and Sanctions regulations risks within the portfolios. Investigated activities of accounts/account holders to enforce laws and regulations as well to mitigate and report any illegal activities.
- Supervise and enforce Compliance to all relevant banking regulations, codes, laws, rules standards & internal policies.
- Monitor the progress of transactions through workflows, reviewing relevant reports and using journals to keep track of abnormalities and exceptions and resolve issues with these.
- Reconcile financial discrepancies by collecting and analyzing account information within the agreed timeframes.
- Ensure compliance with all IBQ and Central bank of Qatar procedures and transaction in minimizing exposure to risk and safeguard against financial loss to the bank.
- Ensure that payments have been properly authorized, are of the correct value and are supported by valid invoices and supporting documentation such as receipts and other vouchers.
- Processing of Payments/ Covering of payment through QCB portal, Bulk payments, TT/DD/SO Cancellation request, Repairing of messages through the system (SWIFT/ UAEFTS/ MPM), RMA establishment and Issuance of Demand Drafts, follow the process of Non Direct payments/ Refunds/ Amendments/ Cancellations/ EOS/ CARDS.
- Printing and arranging of Online Customer's TT request and MT types 199, 299, 999 distribute the SWIFT messages to the concerned Team & Efficiently managed the high profile, Sensitive Customer.
- One of the oldest and well-established banks headquartered in Doha, Qatar
- Led cross-functional teams to enhance operational efficiency and customer satisfaction.
- Developed strategic initiatives to streamline processes and reduce turnaround times.
- Mentored junior staff, fostering professional growth and team cohesion.
- Implemented risk management strategies to safeguard assets and ensure compliance.
Payments and Clearing Supervisor
Emirates NBD
10.2008 - 10.2016
- Supervision & Authorizing of Inward/Outward payments such as MT103, 200 & 202.
- PCI Card payments authorization. Handling all card investigation.
- Authorizing Visa and MasterCard settlements for issuing and acquiring banks, as well as ATM settlements for banks on an international basis.
- Ensure compliance remittances with the Bank Compliance Unit.
- Maintain payroll information by designing systems; direct the collection, calculating, and entering of data.
- Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
- Manage Payments, Payrolls and ensure adherence of the Central bank Policy.
- Manage the process of Anti-Money laundering bank wide.
- The leading Banking Group in the Middle East
- Oversaw daily branch operations, ensuring compliance with banking regulations and internal policies.
- Led a team of customer service representatives, enhancing service delivery and employee performance through targeted training.
- Implemented process improvements that reduced transaction times and increased customer satisfaction ratings.
- Managed staff schedules and workflow distribution to optimize productivity across the branch operations.
Customer Service Representative
Cupola Teleservices
06.2007 - 09.2008
- The group is a pioneer in Outsourced Support Services for Middle Eastern Businesses.
- Managed high-volume call queues while maintaining service quality and customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Certificates -
Emirates Institute For Banking & Financial Studies
Dubai UAETime Management and Stress management - Certificate
Emirates NBD
Certified Associate Program - undefined
Emirates NBD
ACAMS -
ACAMS
01.2026
MBA - Business
University of Wolver Hampton
03-2016
Pearson BTEC Diploma Strategic Management And Lead - Strategic Management And Leadership
Westford Education Group
03-2014
Skills
- Governance Compliance
- Individual & Entity Onboarding
- HRA Accounts
- Banking Operations
- Cash Management
- Banking Payments
- Swift Authorization and Clearing
- Swift Investigation
- Banking Systems
- Swift (BIC) Codes
- Regulatory Compliance
- Risk Management
- Time Management
- Due Diligence
- Transaction Monitoring
- Management Information Systems
- ACAMS (Enrolled)
- Clearing
- Performance Evaluations
- Client Servicing
- Global Banking Routing Codes
- MT Types
- Banking Tools
- FCRM
- Finacle
- CRM
- Questor
- ICCs
- UAEFTS
- Acuity
- MPM
- QIPS
- Qatch
- Al Manac
- Equation
- OFAQ filter
- Anti-money Laundering Laws
- Vostro Accounts
- Nostro Accounts
- Compliance monitoring
- Anti-money laundering
- Investigations skills
- Policy analysis
Languages
English
Arabic
Urdu
References
References may be furnished on demand.
Personal Information
Title: Compliance AML, Banking Operations
Awards
- Extra Mile Award, 2013-04-01
- Extra Mile Award, 2013-01-01
- Extra Mile Award, 2012-09-01
- Extra Mile Award, 2012-04-01
- Best Attendance Award, 2008-07-01
GYM, Cricket
Fitness, and passionate professional
Timeline
Sr.Compliance Officer -Governance & High Risk Accounts
Emirates NBD
12.2022 - Current
Compliance - TMU Consultant
Emirates NBD
12.2021 - 10.2022
Enterprise Service Fulfillment and Auditing - Mobile
DU, Edara
02.2020 - 11.2021
Financial Advisor
Solyda International Broker
04.2019 - 02.2020
Team Leader Payments
International Bank of Qatar
10.2016 - 06.2018
Payments and Clearing Supervisor
Emirates NBD
10.2008 - 10.2016
Customer Service Representative
Cupola Teleservices
06.2007 - 09.2008
Certified Associate Program - undefined
Emirates NBD
Certificates -
Emirates Institute For Banking & Financial Studies
Time Management and Stress management - Certificate
Emirates NBD
ACAMS -
ACAMS
MBA - Business
University of Wolver Hampton
Pearson BTEC Diploma Strategic Management And Lead - Strategic Management And Leadership
Westford Education Group