Summary
Overview
Work History
Education
Skills
Accomplishments
Certifiedtrainingandachievements
Languages
Personalabilitiesandstrengths
Personal Information
Timeline
Generic
Muhammad Ramzan

Muhammad Ramzan

Abu Dhabi

Summary

A well-motivated and energetic individual with Project Management background who possesses good interpersonal skills and the ability to communicate effectively on all levels within & outside an organization. I seek to broaden my horizons, utilizing and developing my communication, interpersonal, organizational and administrative abilities and depth of experience.

Overview

11
11
years of professional experience

Work History

Project Supervisor - Assistant Operation Manager

SGME LLC
Abu Dhabi
12.2012 - 01.2024
  • Company Overview: Etihad Airways Abu Dhabi International Airport
  • Organize and manage the various parts of a project to ensure the success
  • Setting & managing Client Expectations, developing a detailed project plan, understanding project risks & assigning team members to specific tasks
  • Responsible staffs grooming-deportment inspection and arrangement of their personal needs as per company policies like (Replacement of uniforms, foot wear, rain coats, reflective jackets, sun caps and PPE-Personal Protective Equipment's
  • Raising of GSR-Ground Safety Report in coordination of Operation Manager to HSE Management for further evaluation and action
  • Manage and prepare Staffs rosters and monthly attendance records to accounts department for salaries
  • Implement & enforce safety policy & procedures at Site
  • Coordination with Procure department for logistic needs at site
  • Coordinate to concerned departments for staff healthy livings
  • Staff Contracts, Promotion, demotion, coordination with HR Department
  • Incident response to the location and act accordingly, making report to line manager and follow up with SOC-Security Operations Centre TAC-Threat Assessment Centre and further with Airport authorities if needed
  • Responsible to make incident report, accident report, admin report, operation report and management report
  • Daily Shift Report, Weekly and monthly reports
  • Etihad Airways Abu Dhabi International Airport

Education

Master Degree - International Relations

University Of Karachi
Pakistan

Skills

  • Outstanding knowledge of Project procedures
  • Good problem solving skills
  • Excellent communication skills
  • Team player
  • Vigilant and keen observer
  • Natural leader
  • Handling confidential information in a professional manner
  • Excellent time management skills
  • Able to work under pressure
  • Meet deadlines

Accomplishments

  • Project Supervisor & Assistant Operation Manager in High Profile Team operations (Etihad Airways Abu Dhabi Airport and Airport Facilities including Newly Launched Terminal A)
  • Responsible for proper execution of assigned duties
  • New staff orientation
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
  • Provide customer services for passengers, employees and visitors
  • Documented all details and information for all Project staff to arrange their necessary permits and approvals and contracts
  • Handle Escalated security issues & emergency situations appropriately
  • Chasing KPI Targets on time
  • Monitoring and authorizing entrance and departure of employees & visitors

Certifiedtrainingandachievements

Dangerous Goods Regulations-Gulf Centre for Aviation Studies, Site Safety Training - Etihad Aviation Academy, Fatigue Risk Management System, Drugs and Alcohol at Site-Etihad Academy, Identification of Security Breaches, Risk Assessment and Management-Etihad Academy, Investigations and Reporting's, focusing corrective actions-Etihad Academy, Incident & Emergency Management-Etihad Academy, Quality Management System-Etihad Learning & Development, Occupational Injury Policy-Etihad Learning & Development, Business Continuity Management-Etihad Learning & Development, Performance, Project and Facilities Management-Alison online, Environment Management System. EMS Alison online, Managing Groups and Employee Interactions-Alison online, Understanding PPE & Hand hygiene explained-British Institute of Cleaning Science DXB, Understanding Chemical Hazard Pictograms- British Institute of Cleaning Science DXB, Building High Performance Teams-Dubai College of Tourism DXB, Explosive Trace Detection- UK Government DFT Abu Dhabi and Transport Canada, Profiling & Passenger Screening-Abu Dhabi Airport Police, Appreciation Certificate Delivering Best Service Practice Etihad Airways VP Year-2014, Appreciation Certificate Qatar FIFA World Cup 2022 Etihad Airways HOD, Appreciation Certificate NEOS-COSTA Joint Venture Project Etihad Airways HOD, Appreciation Certificate USA Flight Operations Etihad Airways HOD, Appreciation Certificate Donating Blood to Community MOI Abu Dhabi Year-2013

Languages

  • English
  • Urdu
  • Hindi
  • Arabic Understanding

Personalabilitiesandstrengths

  • Energetic, honest, hardworking and polite person
  • Dedicated, self-driven, proactive, patient and good team player
  • Good communication & interpersonal skills and good knowledge of managing Project around 250 staffs' service delivery techniques
  • Strong leadership skills, with the ability to coach and mentor others
  • Creative thinking, committed with work and always eager to learn
  • Exceptional ability to plan and prioritize workload and can work under pressure, with least supervision
  • Deep ability to handle Project in confidential and Professional Manner
  • Career oriented individual who is committed to achieve targeted goals, self-starter, highly motivated and disciplined person
  • Work within a busy office environment, and support office teams in order to ensure the smooth running of day-to-day activities
  • Continually meet and exceed the operational and administrative expectations of employers

Personal Information

  • Passport Number: AB92912794
  • Nationality: Pakistani
  • Visa Status: Employment Visa RWMP Abu Dhabi

Timeline

Project Supervisor - Assistant Operation Manager

SGME LLC
12.2012 - 01.2024

Master Degree - International Relations

University Of Karachi

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Muhammad Ramzan