Action-oriented Account Executive with excellent customer oversight, issue resolution and relationship-building skills. Highly productive at maximizing repeat business opportunities.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Account Executive
iCart Online Trading LLC
Dubai
02.2021 - Current
Keeping record of of Daily Sales and COD collections.
Handling Delivery Couriers in UAE and KSA.
Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
Managed sales cycle to maintain solid customer base.
Handled incoming and outgoing mail, email.
Created and managed office systems to efficiently deal with documentation.
Answered high volume of phone calls and email inquiries.