Muhammad Shafi
Abu Dhabi,United Arab Emirates
Summary
HR professional with proven expertise in HR policies, employee relations, and workforce planning. Proficient in developing retention strategies and managing onboarding and offboarding processes. Experienced in policy development, grievance management, and ensuring regulatory compliance. Focused on leveraging HR software to enhance operational efficiency and drive strategic HR initiatives for organizational growth.
Overview
9
9
years of professional experience
Work history
Senior Human Resources Officer
International Resources Holding RSC LTD
Abu Dhabi, United Arab Emirates, Zambia, Angola&South Africa
03.2025 - Current
- Spearheaded over 20 recruitment campaigns for Angola, Zambia, and South Africa using LinkedIn and referral strategies.
- Streamlined recruitment processes to increase hiring efficiency.
- Supervised recruitment efforts, securing highly qualified candidates.
- Ensured compliance with employment laws to mitigate legal risks.
- Formulated HR policies to foster a positive work environment.
- Resolved labour disputes while maintaining workplace harmony.
- Led annual salary reviews and performance management initiatives for talent retention.
- Processed month-end payroll, ensuring timely and accurate salary disbursements.
Group HR Licensing Officer
Saudi German Hospital Group
Dubai, Ajman, Sharjah and Ras Al Khaima, United Arab Emirates
05.2024 - 03.2025
- Managed health professional licenses, including registrations, renewals, cancellations, and transfers.
- Coordinated timely license renewals with operations to ensure compliance.
- Prepared documentation for all Emirates' license renewals and tenancy contracts.
- Handled invoice management for Accounts & Finance teams to streamline processes.
- Maintained expiry schedules for various licenses to prevent lapses.
- Ensured adherence to UAE labour laws through regular audits.
- Liaised with government departments to facilitate smooth coordination.
- Assisted with general queries related to labour and immigration matters, collaborating with PRO.
Human Resources Officer
Saudi German Hospital
Dubai, United Arab Emirates
06.2023 - 05.2024
- Served as primary contact for employee inquiries regarding HR policies and benefits.
- Resolved employee relations issues, ensuring adherence to company policies and legal standards.
- Conducted investigations into complaints, providing recommendations for resolution.
- Developed and enforced HR policies to ensure compliance with laws and best practices.
- Administered employee benefits programs, managing health insurance and leave policies.
- Maintained accurate and confidential employee records using HR Information Systems (HRIS).
- Generated reports and analysed HR metrics to support informed decision-making.
- Coordinated offboarding processes, including exit interviews and final pay processing.
Group HR Onboarding Coordinator
Saudi German Hospital Group
Dubai, Ajman and Sharjah, United Arab Emirates
03.2022 - 02.2023
- Developed and enhanced onboarding programmes in conjunction with HR leadership.
- Managed comprehensive onboarding processes to ensure seamless new hire transitions.
- Conducted orientation sessions focusing on company policies, benefits, and career development.
- Coordinated required paperwork, compliance, and IT setup for new employees.
- Monitored onboarding trends, implementing improvements based on analysis of feedback.
- Facilitated training enrolment and provided benefits assistance to new hires.
- Maintained accurate onboarding records and generated effectiveness reports.
- Collaborated with HR and management to align onboarding with organisational objectives.
Public Relations Assistant
Saudi German Hospital
Dubai, United Arab Emirates
08.2021 - 02.2022
- Served as primary liaison with government authorities for compliance regarding visas, permits, and licenses.
- Managed visa and immigration processes, ensuring timely renewals and adherence to legal changes.
- Maintained accurate employee documentation to comply with labour and immigration regulations.
Human Resources Executive
Al Mushan Emirates ID Center
Sharjah, United Arab Emirates
03.2019 - 07.2021
- Streamlined recruitment process by posting jobs, reviewing resumes, conducting interviews, and managing onboarding.
- Administered payroll and benefits while designing competitive compensation packages.
- Ensured HR compliance with legal requirements and effectively managed grievances.
- Addressed employee issues to foster a positive workplace environment.
Accountant
N&N Associates
Kerala, India
12.2016 - 05.2018
- Balanced accounts, including balance sheets and profit & loss accounts.
- Prepared year-end schedules, audit accounts, and VAT presentations.
- Managed cash and petty cash while processing vouchers.
- Issued purchase requisitions, sales orders, and invoicing.
- Efficiently managed payroll activities.
Education
Master of Business Administration - Human Resources Management
University Of Bharathiar
India 03.2024 -
Bachelor of Commerce - Finance
University Of Calicut
India 03.2015 - 04.2018
Diploma - Accounting and Taxation
Institute of International Accountants
India 03.2015 - 07.2016
Skills
- HR policies and procedures
- Employee relations
- Workforce planning
- Retention strategies
- Onboarding and offboarding
- Policy development
- Grievance management
- Compensation and benefits
- Self-development focus
- HR software proficiency
- Information systems expertise
- Regulatory compliance
- Public relations
- Microsoft Office suite
Languages
English
Fluent
Arabic
Upper intermediate
Hindi
Fluent
Malayalam
Native
Tamil
Advanced
Portuguese
Elementary
References
References available upon request.
Timeline
Senior Human Resources Officer
International Resources Holding RSC LTD
03.2025 - Current
Group HR Licensing Officer
Saudi German Hospital Group
05.2024 - 03.2025
Master of Business Administration - Human Resources Management
University Of Bharathiar
03.2024 -
Human Resources Officer
Saudi German Hospital
06.2023 - 05.2024
Group HR Onboarding Coordinator
Saudi German Hospital Group
03.2022 - 02.2023
Public Relations Assistant
Saudi German Hospital
08.2021 - 02.2022
Human Resources Executive
Al Mushan Emirates ID Center
03.2019 - 07.2021
Accountant
N&N Associates
12.2016 - 05.2018
Bachelor of Commerce - Finance
University Of Calicut
03.2015 - 04.2018
Diploma - Accounting and Taxation
Institute of International Accountants
03.2015 - 07.2016
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