MUHAMMAD SHAHARYAR KHAN
Dubai
Summary
Dedicated Enterprise Sales Senior Professional with 8 years of extensive experience in B2B Sales with history of meeting company goals utilizing consistent and organized practices. 4 years’ experience in UAE telecom company du as Key Account Manager. Currently working in Samsung Gulf Electronics in the last 4 years as Country Manager MX Enterprise Sales for Qatar and Oman. Eager to Join Samsung Canada
Overview
10
10
years of professional experience
1
1
Certification
2
2
Languages
Work History
Country Manager Enterprise Sales
Samsung Gulf Electronics
Dubai
06.2018 - Current
- Working with stakeholders (owners/consultants/partners) to define project scope and solution requirements
- Geographic responsibility covers working with Key LE, Govt. Accounts and Operators in Qatar and Oman market for B2B sales of Samsung IT and Mobility Products (Knox, Mobile and Tablets)
- Managing annual Sell-In target achievement of USD 27 Million
- Role involves building relationship with C-Level and middle management of Key accounts and Operators
- Achieved consistently quarterly targets above 100% for consecutive 3 years
- Successfully retained existing enterprise key accounts and increased sell-in
- Succeeded in new product launch with operators and Enterprise accounts
- Achieved accuracy of 93% on demand forecast on quarterly basis
- Developed Go-to-Market strategy (Offline & Online) with B2B Distributor & Operators for the launch of new product and increase in sales of existing devices portfolio
Key Account Manager
Du – Emirates Integrated Telecommunications Company
Dubai
06.2015 - 05.2018
- The purpose of this position was to manage the customer relationship for SME and Large accounts, with the main purpose of driving penetration in the accounts and increasing customer satisfaction and du brand value through a proactive, customized solution
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Simultaneously provide feedback to marketing and operations team to keep them aligned with current market situation
- Analyzed key competitors to respond to competitive threats.
- Proactively re-assigned customer base at pre-agreed intervals in order to increase revenue and minimize churn
- Managed a portfolio of 500+ key accounts in SME segment
- Trained senior executives, new joiners for taking over existing and new SME accounts
- Evaluated customer preferences to ensure requirements are met by upselling and cross-selling enterprise solutions
- Executed and analyzed daily, weekly, monthly and quarterly reports on the sales/target achievement and gaps performance of the individual SME accounts
- Achieved monthly KPI’s consistently with achievements of 200% 6 times in 3 years
- Improved SME accounts profitability through the sales of additional products and services by 40%
Corporate Accounts Executive
KGT Communications
Dubai
11.2014 - 04.2015
- Analyzed data for marketing strategy developed internal MIS for the company in line with du’s Siebel system
- Undertook existing accounts to handle service operations and account management
- Work involved indirect reporting to group commercial director and direct reporting to channel sales head for du SME project
- Initiated MIS structure development as an ongoing process for sales data analysis and account management of existing and new accounts on CRM system
- Streamlined operational processes for submitting applications for new accounts activation to du
- Conducted in-depth market research and generated quality data for the company
- Developed marketing strategy for penetrating SME sector, proactively approaching new and existing customers to buy Du Enterprise Solutions
Assistant Manager Sales and Operations
Falcon-I Pvt. Ltd
Lahore
05.2013 - 10.2014
- Hired and trained a sales team of 12, developed product and marketing strategies for channel sales
- Developed marketing strategies and promotional campaigns with head office team through which successfully doubled the sales in one year increasing sales from Rs 10 million to 22 million
- Increased service responsiveness by 40%
- Achieved to reduce tracker installation time by 60min/Installation
- Worked closely with Customer Service department to minimize complaints and reduce quality control cost. Reduced cost of technical department by 15%
- Captured two different types of retail market, expanding the regional sales area by 30 % in one year
- Increased retail sales alone by 40% within six months by providing excellent customer follow ups and quality services
- Devised incentive schemes for automobile dealerships based on commission and points reward system
- Brought in a fleet order of 300 vehicles including National Highway & Motorway Police Pakistan, Water and Sanitation Agency, NesPak and 7 top FMCGs in Pakistan
Assistant Manager
Tracking & Surveillance Pvt. Ltd - Waterlink Group of Companies
Lahore
04.2012 - 04.2013
- Led marketing and operational activities for regional office under the supervision of regional head
- Achieving break even for regional office in 12 months duration from its inception
- Managed to implement marketing strategies launch new product in market which enabled the company to give tough competition to 2 market leaders at regional level
- Took market share by 10% in 8 months
- Trained sales and coordination staff of 12 people for effective communication with customers
- Performed sales forecasting analyzed business development for next two years according to market trends
- Designed marketing strategies and promotional campaigns to create company’s presence in corporate as well as retail market with regional head
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Designed all operational activity procedures starting from at company’s Regional Office, Royal Oman Police Field Force old devices replacement with Samsung mobile phones & Knox Solutions Deployment
Education
BBA - Marketing
Institute of Management Sciences
MBA - Operations & Supply Chain Management
Institute of Management Sciences
Skills
Microsoft Office: (Word, Excel, Power Point, and Outlook)SalesforceERP (Seibel system, CRM, and various internal software for customer analysis and provision of services)Adobe: Photoshop
Certification
Huthwaite Spin Selling Training (ilm recognized
Timeline
Country Manager Enterprise Sales
Samsung Gulf Electronics
06.2018 - Current
Huthwaite Spin Selling Training (ilm recognized
06-2016
Key Account Manager
Du – Emirates Integrated Telecommunications Company
06.2015 - 05.2018
Corporate Accounts Executive
KGT Communications
11.2014 - 04.2015
Assistant Manager Sales and Operations
Falcon-I Pvt. Ltd
05.2013 - 10.2014
Assistant Manager
Tracking & Surveillance Pvt. Ltd - Waterlink Group of Companies
04.2012 - 04.2013
BBA - Marketing
Institute of Management Sciences
MBA - Operations & Supply Chain Management
Institute of Management Sciences