Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Shahzad

Summary

H Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.

Overview

4
4
years of professional experience

Work History

E-Commerce Specialist

.
01.2020 - Current
  • Developed and implemented an effective e-commerce strategy to increase online sales.
  • Handled all aspects of business, including accounting, purchasing and web design.
  • Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
  • Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
  • Ensured compliance with applicable laws governing digital commerce transactions.
  • Set up automated email campaigns to nurture leads throughout the customer journey.

Retail Sales Assistant

.
03.2020 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted in setting up displays for promotional items.
  • Processed returns and exchanges of merchandise promptly and efficiently.
  • Resolved customer complaints in a professional manner.
  • Initiated friendly conversation with customers to determine level of assistance required.

Education

CCA - Ecommerce

TEVTA COLLEGE
PAK

Bachelor of Science -

Ghazi University
Pakistan

Skills

  • Merchandising Proficiency
  • Visual Merchandising
  • Stocking and Replenishing
  • Processing Payments
  • Product and Service Sales
  • Stock Management
  • Sales Expertise
  • Order Processing
  • Customer Service
  • Product Knowledge
  • Retail Store Operations
  • Positive and Professional
  • Time Management
  • Teamwork and Collaboration
  • Interpersonal and Written Communication
  • Shipping Management
  • Online Marketing
  • Shipment Coordination

Timeline

Retail Sales Assistant

.
03.2020 - Current

E-Commerce Specialist

.
01.2020 - Current

CCA - Ecommerce

TEVTA COLLEGE

Bachelor of Science -

Ghazi University

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Muhammad Shahzad