MUHAMMAD TAYYAB

• Managed check-in counters using AS Connect and Altea DCS for multiple airlines.
• Conducted thorough passport and documentation checks to verify travel eligibility.
• Utilised Timatic to ensure compliance with ETA and visa requirements.
• Engaged with passengers courteously, providing guidance throughout their journey.
• Protected confidential information through strict adherence to privacy protocols.
• Assisted passengers with special needs to enhance comfort during travel.
• Maintained professionalism during customer interactions, ensuring positive experiences.
• Handled large volumes of customers daily with focus on satisfaction.
• Dealing with around 100 to 150 passengers as checkin,boarding agent

• Executed work according to safety regulations to uphold best practices.
• Managed ramp operations within Turn Around department for valuable and perishable cargo.
• Operated varied equipment, including LDL, TTR, and MCB, to meet operational needs.
• Set up and operated machinery to achieve volume targets efficiently.
• Conducted regular equipment checks to ensure ongoing safety compliance.
• Managed over 5 flights in day as e equipment operator.

• Executed security and safety operations for loading and unloading baggage and cargo from aircraft.
• Marshalled equipment to ensure efficient ground handling processes.
• Scanned baggage and cargo to verify correct flight assignments.
• Secured and ensured safety of AVIH within aircraft.

Consistently exceeded company productivity targets by completing daily orders efficiently.

• Delivered exceptional customer service to passengers, enhancing overall experience.
• Manged over 10 to 15 passengers in shift

• Developed targeted solutions for potential issues by assessing design requirements.
• Utilised sketches, mock-ups, and prototypes to present design possibilities to clients.