Muhammad Usman Arshad
Dubai,UAE
Summary
Accomplished professional with expertise in crisis management, budget management, and resourcefulness. Proven track record in project planning and scheduling, contract negotiation and administration, and customer relations. Adept at ethical decision making and risk assessment within operations management. Committed to leveraging skills for effective crisis handling and achieving organisational goals.
Driven, resourceful professional with proven background in team leadership and strategic planning, coupled with strong problem-solving and communication skills. Expertise in managing cross-functional teams and streamlining operations to enhance productivity and efficiency. Committed to delivering impactful results and driving success in operations role.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Deputy operations manager
Credence Facilities Management
Dubai, UAE
03.2019 - Current
- Launched initiatives towards sustainability in operations, reducing environmental impact.
- Coordinated logistics for smooth supply chain management.
- Organized financial and operational data to help with yearly budgeting and planning.
- Facilitated communication between staff, upper management and operations manager in person and through various other mediums.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Facilitated strategic decision-making by producing detailed, accurate business forecasts.
Multi Technician
Bajwa Technical Services LLC
Dubai, UAE
01.2017 - 01.2019
- Addressed technical support requests and completed effective resolutions within given timeframes.
- Worked within all specifications and requirements to complete high-quality technical projects.
- Visited customer sites to inspect, maintain and repair diverse types of equipment.
- Used hand and power tools to install or repair electronic components and assemblies.
- Performed technical troubleshooting to detect and resolve complex issues.
- Trained junior staff on operational procedures and safety protocols, fostered skill development.
Education
College - i.com
Punjab Group of Colleges
Hasilpur, Pakistan 01.2011 - 01.2012
Skills
- Crisis management
- Budget management
- Resourcefulness
- Crisis handling
- Project planning and scheduling
- Contract negotiation and administration
- Customer relations
- Ethical decision making
- Risk Assessment
- operations management
Languages
English
Fluent
Arabic
Elementary
Urdu
Fluent
Affiliations
- always ready to explore and learn new things
Timeline
Deputy operations manager
Credence Facilities Management
03.2019 - Current
Multi Technician
Bajwa Technical Services LLC
01.2017 - 01.2019
College - i.com
Punjab Group of Colleges
01.2011 - 01.2012
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