MUHAMMAD YASEEN
Dubai,UAE
Summary
Dynamic professional with over 10 years of experience in client relations management and B2B sales, showcasing strong negotiation and presentation skills. Proven ability to build lasting client relationships and deliver exceptional customer service while achieving sales targets. Experienced in leading projects with interdisciplinary teams under tight deadlines, ensuring quality assurance and detail-oriented analysis. Committed to leveraging product knowledge and competitive insights to drive promotional strategies and enhance business outcomes.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work history
Sales Executive
Dr. Nutrition LLC
Dubai
11.2021 - 09.2025
- Drove high-level B2B sales meetings, securing large-scale contracts and enhancing market presence.
- Achieved sales targets for assigned products, contributing to significant revenue growth.
- Conducted thorough market research to identify opportunities and evaluate customer needs.
- Led negotiations with customers to secure advantageous sales terms.
- Promoted new products and special offers, enhancing overall market visibility.
- Increased sales through effective product promotion and competitor analysis.
- Provided guidance on delivery schedules and after-sales services to ensure customer satisfaction.
- Accurately recorded orders and promptly transmitted details to sales office.
Pre Seller
Masafi Co. LLC
Dubai
09.2017 - 09.2021
- Achieved sales targets through strategic area coverage and precise outlet sequence visits.
- Enhanced brand visibility in stores via adherence to merchandising guidelines.
- Engaged customers in selling discussions, promoting both regular and discounted products.
- Discovered fresh business prospects among current and potential clients.
- Maintained customer awareness of new product listings and promotions.
- Tracked stock movement, adjusting for markdowns and pricing alterations.
- Compiled daily reports detailing sales outcomes and market competition insights.
- Ensured proper upkeep of cooler assets by reporting faults for repair.
Supervisor & Customer service
Jam E Jam Supermarket
Dubai
05.2015 - 08.2017
- Created schedules and allocated duties based on staff talents and abilities.
- Directed delivery crew, monitored LPOs, and ensured timely product delivery.
- Observed sales personnel to ensure adherence to company protocols.
- Negotiated with suppliers, provided quotations, and verified product availability.
- Assisted newly hired staff in understanding roles for effective performance.
- Resolved customer complaints proactively to prevent escalation into crises.
- Educated store personnel on customer relations to enhance sales and reputation.
- Motivated teams to achieve targets by promoting improved performance.
Merchandiser & Cashier
Al Madeena Hypermarket
Dubai
03.2013 - 04.2015
- Executed cashier duties, processing credit card and cheque payments efficiently.
- Generated periodic transaction reports for financial tracking.
- Managed customer inquiries, ensuring a positive experience.
- Analyses sales data to optimize product offerings across various FMCG brands.
- Maintained FIFO merchandising procedures to enhance inventory management.
- Communicated effectively with retailers regarding pricing, quantities, and warranties.
- Oversaw inventory levels, restocking shelves and coordinating reorders as needed.
- Ensured accurate pricing and labelling of products to maintain compliance.
Sales Executive
Lakson Tobacco Co. (Philip Morris International)
Gujranwala
06.2008 - 12.2012
- Prepared sales contracts and submitted orders for processing.
- Negotiated prices and terms of sale and service agreements.
- Responded to customer inquiries regarding prices, availability, and product applications.
- Provided product samples and catalogues to enhance customer understanding.
- Monitored stock levels and reordered merchandise as required.
- Obtained credit information on prospective customers to assess risk.
- Collected cash and cheques, settling accounts with Finance Department.
- Managed cooler purity of company assets, reporting any faulty equipment for maintenance.
Education
Secondary School / O level / Matriculation - Humanities Group
Board of Intermediate and Secondary Education(BISE GRW)
Gujranwala, Pakistan 01.2006 - 03.2008
Skills
- Independent work capability
- Client relationship management
- B2B sales expertise
- Customer service excellence
- FMCG sales proficiency
- Negotiation skills
- Quick learning aptitude
- Team collaboration
- Results-oriented mindset
- Promotional strategy development
- Detail-oriented analysis
- Competitive analysis
- Product knowledge
Languages
English
Fluent
Arabic
Intermediate
Urdu
Native
Hindi
Fluent
References
References available upon request.
Timeline
Sales Executive
Dr. Nutrition LLC
11.2021 - 09.2025
Pre Seller
Masafi Co. LLC
09.2017 - 09.2021
Supervisor & Customer service
Jam E Jam Supermarket
05.2015 - 08.2017
Merchandiser & Cashier
Al Madeena Hypermarket
03.2013 - 04.2015
Sales Executive
Lakson Tobacco Co. (Philip Morris International)
06.2008 - 12.2012
Secondary School / O level / Matriculation - Humanities Group
Board of Intermediate and Secondary Education(BISE GRW)
01.2006 - 03.2008