Hi, I’m
MUHAMMAD ZAKIR
SHARJAH,UNITED ARAB EMIRATES
Summary
Award-winning Sales Representative offering extensive experience in territory management, route planning and sales support. Talented Sales Representative with excellent lead generation potential and more than 5 years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities. Seeking similar position with new client.
Overview
12
years of professional experience
10
years of post-secondary education
Work history
ZAM ZAM ELECTRONICSKARACHI, PAKISTAN
Sales Representative
02.2023 - 03.2023
Job overview
- Maximised business potential by providing excellent customer service and ensuring 100% client retention.
- Presented latest merchandise to prospective buyers.
- Responded to telephone and in-person requests for information.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Maximised business potential by providing excellent customer service and ensuring [Number]% client retention.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
- Resolved customer concerns promptly to maintain satisfaction.
- Set up appointments with potential and current customers to discuss new products and services.
- Collected and processed payments.
- Developed new business by networking with valuable customers.
- Accounted for all inventory and ordered new stock.
- Maximised business potential by providing excellent customer service and ensuring [Number]% client retention.
IMTIAZ SUPER MARKETKARACHI, PAKISTAN
Cashier
06.2013 - 01.2017
Job overview
- Reduced customer wait times through optimised checkout processes.C
- Displayed and restocked merchandise by following brand guidelines.A
- Checked and imported payroll and pension data to pay salary deductions.
- Trained team for external audits to drive high standards and consistency in reporting.
- Maintained strict confidentiality over employee data in compliance with internal organisational policies.
ZONG NETWORKINGKARACHI, PAKISTAN
Customer Service Representative
01.2011 - 11.2012
Job overview
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with varying questions using product knowledge and service expertise.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
Education
HM IQRA ACADEMYKARACHI
from BIOLOGY
03.1992 - 02.2006
Skills
- Self-motivated
- Lead prospecting
- Product knowledge
- Face-to-face selling
- Service agreements
- Sales strategies
- Marketing
- Records management
- Merchandising and display management
- Customer service
- Order processing
- Problem solving strength
- Visiting customer locations
- Expense reporting
- Retail marketing
- Customer relations
- Market research
Languages
English
Elementary
Hindi
Fluent
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Sales Representative
ZAM ZAM ELECTRONICS
02.2023 - 03.2023
Cashier
IMTIAZ SUPER MARKET
06.2013 - 01.2017
Customer Service Representative
ZONG NETWORKING
01.2011 - 11.2012
HM IQRA ACADEMY
from BIOLOGY
03.1992 - 02.2006
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