MUHAMMAD ZULQARNAIN
Alquoz, Dubai,UAE
Summary
Accomplished professional with a robust skill set in Outlook 365, MS Office, and leadership. Demonstrates exceptional analytical problem-solving and effective communication abilities, crucial for conflict management and crisis response. Expertise in surveillance, recruitment oversight, and facility management ensures operational excellence. Proficient in stakeholder communication and cultural awareness, enhancing customer service experiences. Skilled in project coordination, event planning, and database management to drive organisational success. Career aspirations include leveraging these competencies to further enhance strategic initiatives within dynamic environments.
Overview
7
7
years of professional experience
Work history
Accommodation Administrator
Ejadah Asset Management Group
Dubai, UAE
09.2025 - Current
- Administrator – Accommodations & Facilities Operation UAE. (7 years’ Experience)
- Accommodation Management: Responsible for room allocation and accurate record-keeping of staff residing in accommodation facilities. Supervision for Housekeeping
- Facility Inspection: Regularly inspect camp facilities and effectively communicate findings to appropriate authorities.
- Report directly to Manager – HR & Operation
- Incident Reporting: Experienced in escalating and following up on incident reports to ensure prompt resolution
- Manage all (male & female) accommodations
- Share consolidated monthly camp reports with Manager
- Organize camp admin meetings and brainstorming sessions
- Conduct regular physical inspections and address issues
- Ensure daily reports are updated (Check-in & out, incident tracker, violation tracker, health monitoring report, maintenance complaints tracker & laundry tracker)
- Maintain records of monthly reports and trackers (utility tracker, AMC tracker, incident report tracker
- Keep the CMS System (Camp management system) updated.
- Maintain relationship with external service providers and vendors, in particular facility management providers and building management (landlord).
- Ensure office supplies and equipment are maintained and functional.
- Assist with organizing office social events and office meetings.
- Weekly supervision and training of laundry attendants in daily operations.
- Daily tracking and resolution of customer complaints.
- Daily tracking of collected and delivered laundry items for cost and collection monitoring
- Prepare duty rosters according to business forecast
- Resolve disputes or issues between residents
- Conduct regular checks to ensure safety and maintenance
- Identify and report maintenance needs
- Adherent to housing laws, fire safety, and health standards
- Maintain accurate records for audits
- Liaise with contractors or maintenance teams
- Monitor the status of reported issues
- Assist residents with personal or welfare concerns
- Refer serious issues to relevant support services
- Random inspection of laundry room/area on a daily/weekly basis to ensure smooth and lenient laundry chores.
- Attend meetings with the service provider to monitor standard, quality, and quantities.
- Coordinate with outsourced laundry for the pickup and delivery schedule.
- Arrange sorting of stain linens and coordinate with outsource laundry for re-washing process.
- Maintain good communication with other departments, outsourced laundry, and suppliers Attend meetings with the service provider to monitor standard, quality, and quantities.
- Coordinate with outsourcing laundry for the pickup and delivery schedule.
- Arrange sorting of stain linens and coordinate with outsource laundry for re-washing process.
- Maintain good communication with other departments, outsourced laundry, and suppliers.
- Coordinating with Transportation department for arranging / shifting.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Assisted seniors to effectively coordinate large-scale events.
Human Resources / Deployment Administrator
Ejadah Asseet Management Group
Dubai, UAE
06.2025 - Current
- Coordinated medical fitness tests for employees by scheduling appointments, document submission, and follow-ups with authorized medical canters.
- Arranged and monitored Emirates ID biometric appointments, ensuring timely completion and accurate data submission.
- Maintained accurate records of employee visas, medical results, and Emirates ID status, ensuring confidentiality and compliance.
- Supported onboarding and offboarding processes by completing all required HR documentation and government formalities.
- Absenteeism Check Report
- Monitored and analysed employee absenteeism records to ensure compliance with organizational attendance policies.
- Prepared periodic absenteeism check reports, identifying trends, frequent absentees, and potential productivity risks.
- Maintained accurate attendance data and coordinated with department heads to verify absence reasons.
- Highlighted irregular attendance patterns and supported corrective actions through timely reporting.
- Contributed to improved workforce planning and reduced unplanned absences through consistent monitoring.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
Administrator
Ejadah Asset Management - Dubai Holdings
Dubai, UAE
10.2018 - 06.2025
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Provided comprehensive secretarial support to the director, ensuring smooth daily operations within the executive suite.
- Took meeting minutes and distributed to core staff for effective inter-office communication.
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Streamlined office operations by implementing efficient administrative procedures.
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
- Organised important company meetings, leading to improved communication across departments.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Enhanced team productivity for better project completion rates through effective schedule management.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Improved record keeping system with attention to detail and thoroughness.
Education
Diploma - Office Administration
Punjab Vocational Training Council
Gujranwala, PakistanIntermediate -
Board of Intermediate and Secondary Education
Gujranwala, PakistanMatriculation
Board of Intermediate and Secondary Education
Gujranwala, PakistanSkills
- Outlook 365
- MS Office
- Leadership skills
- Effective communication
- Analytical problem-solving
- Conflict management
- Crisis response
- Surveillance expertise
- Recruitment oversight
- Office equipment operation
- Time efficiency
- Customer Service
- Cultural awareness
- Stakeholder communication
- Facility management
- Database management
- Event planning
- Project coordination
Languages
English
Upper intermediate
Urdu
Native
Punjabi
Native
Hindi
Upper intermediate
Accomplishments
Appreciation Award received from Dubai Holding for two times.
Timeline
Accommodation Administrator
Ejadah Asset Management Group
09.2025 - Current
Human Resources / Deployment Administrator
Ejadah Asseet Management Group
06.2025 - Current
Administrator
Ejadah Asset Management - Dubai Holdings
10.2018 - 06.2025
Diploma - Office Administration
Punjab Vocational Training Council
Intermediate -
Board of Intermediate and Secondary Education
Matriculation
Board of Intermediate and Secondary Education