MUHAMMAD ABDULREHMAN ILYAS
DUBAI,UAE
Summary
Proficient in Microsoft Office Suite, including MS Word and Excel, with strong skills in effective delegating
Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Manager
SUPER MOTORS
Lahore, Pakistan
05.2021 - 09.2024
- Piloted change management initiatives successfully improving organisational adaptability.
- Optimised resource allocation for increased profits.
- Boosted department efficiency by streamlining operational processes.
- Enforced safety regulations to reduce workplace accidents.
- Coordinated cross-departmental collaboration for improved workflow.
- Identified growth opportunities through comprehensive market research.
- Facilitated staff training, resulting in better customer service.
Floor supervisor
AMMANAH MALL
Lahore, Pakistan
01.2019 - 09.2020
- Maintained high standard of customer service whilst handling multiple responsibilities simultaneously.
- Executed promotional strategies at store level, improving product visibility.
- Assisted in recruitment processes to build a reliable and competent workforce.
- Maintained company standards with regular quality checks.
- Provided first-line support to staff members, resolving issues promptly.
- Liaised between management and staff for better transparency and trust-building.
- Led team meetings for clearer communication and task delegation.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
Education
Intermidiate - Arts
PUNJAB COLLEGE
Lahore 01.2018 - 03.2020
Matriculation - Science
CMS
Lahore 01.2016 - 03.2019
Skills
- Effective delegating
- Microsoft office suite proficiency
- Interpersonal effectiveness
- Ms Word
- Ms Execl
- Customer relationship management systems
Timeline
Manager
SUPER MOTORS
05.2021 - 09.2024
Floor supervisor
AMMANAH MALL
01.2019 - 09.2020
Intermidiate - Arts
PUNJAB COLLEGE
01.2018 - 03.2020
Matriculation - Science
CMS
01.2016 - 03.2019
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