Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Muhammad AFnan Khan

Muhammad AFnan Khan

Dubai,UAE

Summary

Dedicated professional with expertise in customer service and client relations, recognised for maintaining patience and composure in high-pressure situations. Skilled in email correspondence, greeting customers, and delivering polite client care while upholding a professional appearance. Adept at fostering positive interactions and ensuring customer satisfaction through flexible problem-solving approaches. Committed to contributing to organisational success by leveraging strong interpersonal skills and a calm demeanour.

Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Receptionist

Premier Inn Hotel
Dubai, UAE
03.2024 - Current
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.

Duty manager

Karachi gymkhana
Karachi, Pakistan
06.2020 - 11.2023
  • Coordinated staff schedules to maximise productivity.
  • Managed front-of-house operations to maintain a high level of service.
  • Assisted in budgeting and forecasting activities to ensure cost-effectiveness.
  • Met sales targets consistently by motivating the team towards achieving common goals.
  • Identified areas of improvement through regular performance assessments of staff members.
  • Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
  • Delivered excellent customer service through effective communication skills.

Education

Bachelor of Commerce - Commerce

Karachi University
Karachi,Pakistan
01.2015 - 04.2019

Skills

  • Patience and composure
  • Email correspondence
  • Flexible
  • Customer Service
  • Calm under pressure
  • Professional appearance
  • Greeting customers
  • Customer and client relations
  • Polite client care

Languages

English
Advanced
Urdu
Native

Timeline

Receptionist

Premier Inn Hotel
03.2024 - Current

Duty manager

Karachi gymkhana
06.2020 - 11.2023

Bachelor of Commerce - Commerce

Karachi University
01.2015 - 04.2019
Muhammad AFnan Khan