Muhammad Furqan Ul
Waiter
Dubai
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Experience Waiter
RAMADA HOTEL
Multan
12.2021 - 01.2023
- Provided excellent customer service by taking orders, suggesting menu items, and ensuring guest satisfaction
- Maintained a clean and organized dining area by setting up tables, removing used dishes, and wiping down surfaces
- Communicated effectively with kitchen staff to ensure timely delivery of food and beverages
- Recorded transactions using the MICROS system and processed payments accurately.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Waiter
AL Hseeb Restuarant
Multan
01.2017 - 12.2020
- Greeted guests upon arrival and escorted them to their table
- Provided detailed information about menu items, answered questions, and made suggestions based on guest preferences
- Coordinated with kitchen staff to ensure prompt delivery of orders and resolved any customer complaints in a professional manner
- Maintained cleanliness and organization of the dining area and restocked supplies as needed.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Education
Bachelor of Arts - English Literatue & Linguistics
Bahhaudin Zakariya University
Multan, Pakistan 10.2016 - 08.2020
Skills
Flexible and Adaptable
Timeline
Experience Waiter
RAMADA HOTEL
12.2021 - 01.2023
Waiter
AL Hseeb Restuarant
01.2017 - 12.2020
Bachelor of Arts - English Literatue & Linguistics
Bahhaudin Zakariya University
10.2016 - 08.2020