Muhammad Hamza Khan
Dubai ,
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Experienced in Food & Beverage as a Sales Manager with 8 years of proven success in driving revenue growth and leading high-performing sales teams. To inhance my self i join international market in July,2023 as Branch sales operations in Eco drive. Have an exceptional track record of consistently exceeding sales targets and achieving business objectives. Expertise in developing and implementing strategic sales plans, identifying new market opportunities, and building strong customer relationships. Skilled in analyzing sales data and trends to optimize performance and drive profitability. Adept at coaching and mentoring sales professionals to achieve their full potential. Excellent communication and negotiation skills with a focus on delivering exceptional customer service. Proven ability to collaborate cross-functionally and build strong partnerships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Sales Operations
ECO DRIVE Driving Institute
07.2023 - Current
- Branch Handling in most famous place Dubai mall and MAll of Emirates
- Manage daily operations of the customer service department ,ensuring quality customer service 100% compliance with customer service standards.
- Technical and critical solving ,top of mind in communication ,always do more than expected ,Personal and precessional skills.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Tracked and Analyzed customer service data, resulting in the identification of key areas of improvement and the implementations of new processes and system , leading to a 20% increase in overall customer satisfaction .
- Effectively communicated customer feeback and inquiries to relevant departments when needed , resulting in organized and timely responses.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Implemented systems and procedures to increase sales.
Sales Manager
Shezan International LImited
09.2020 - 04.2023
- Managing Eight distribution setup in my assigned area ina line of south punjab belt consist of eight Towns and also have to manage sales team of given area .
- Achieve highest sales of 25 million in a month 160% of a target.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Built relationships with customers and community to establish long-term business growth.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Sales Supervisor
Shezan International Limited
10.2019 - 08.2020
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Closing highest sales of 15 million in just one month on my assigned area
- Handling experience of 8 peoples team under one roof.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored team members to enhance professional development and accountability in workplace.
Senior Sales Executive
Shezan International Limited
09.2017 - 09.2019
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
- Managed full sales lifecycle for whole sale accounts.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
Sales Executive
Shezan International Limited
10.2015 - 08.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
Education
MBA - Marketing
Bahauddin Zakariya University
Multan, Pakistan 03.2023
Bachelor of Arts - Fine Arts
Bahauddin Zakariya University
Multan, Pakistan 07.2018
Skills
- Calm Under Pressure
- Attention to Detail
- Public Speaking
- First Aid/CPR
- Relationship Building
- Teamwork and Collaboration
- Multitasking
- Friendly, Positive Attitude
- Decision-Making
- Active Listening
- Dependable and Responsible
Certification
- 3 Months Internship In Asian consumer goods (Dabar) Sales And Marketing .
Additional Information
- Driving License LMV Dubai,UAE
Languages
English
Urdu
Hindi
Timeline
Branch Sales Operations
ECO DRIVE Driving Institute
07.2023 - Current
Sales Manager
Shezan International LImited
09.2020 - 04.2023
Sales Supervisor
Shezan International Limited
10.2019 - 08.2020
Senior Sales Executive
Shezan International Limited
09.2017 - 09.2019
Sales Executive
Shezan International Limited
10.2015 - 08.2017
MBA - Marketing
Bahauddin Zakariya University
Bachelor of Arts - Fine Arts
Bahauddin Zakariya University
- 3 Months Internship In Asian consumer goods (Dabar) Sales And Marketing .
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