Muhammad Imran Raja
Operation Assiatant
Dubai,DU
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
16
16
years of professional experience
Work History
Operations Assistant
Fedex Express International
02.2019 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
Courier
Fedex Express International
05.2015 - 01.2019
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Food Dispatcher
Kcal Health Fast Food L.L.c
06.2013 - 04.2015
- Communicated well with focus on preparing and delivering customer orders exactly as specified.
- Read order tickets upon arrival, placed onto ticket and tracked cooking times on orders.
Front Counter Cashier
Chicken Cottage L.L.C
09.2010 - 05.2013
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Greeted customers and responded to requests for information.
Telesales Representative
Glinks Soft
01.2010 - 08.2010
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Overcame objections using friendly, persuasive strategies.
Sales Representative
State Life Insurance Corporation
01.2008 - 12.2009
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
Education
No Degree - English Language Certificate
National Institute Of English Language
Rawalpindi Pakistan05.2008
No Degree - AutoCAD Certificate in Architect Designing
National Logistics Cell
Rawalpindi Pakistan12.2007
GED -
Government Collage Of Commerce
Rawalpindi Pakistan08.2007
High School Diploma -
Government Hight School
Rawalpindi Pakistan07.2005
Skills
- Clerical Support
- Employee Timesheet Processing
- Google Drive
- Physical Labor
- Operational Requirements
- Corrective Actions
- Troubleshoot Service Issues
- Schedule Coordination
- Office Supplies and Inventory
- Leadership
- Efficient Routing
- Administrative Support
- Email Correspondence
- Internal Communications
- Microsoft Word
- Personnel Scheduling
- User Experience
- Customer Support
Additional Information
Father Name Muhammad Ramzan Raja
Date of Birth 9 June 1987
Religion Islam
Marital Status Married
Driving license Light Vehicle Manual U.A.E
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Operations Assistant
Fedex Express International
02.2019 - Current
Courier
Fedex Express International
05.2015 - 01.2019
Food Dispatcher
Kcal Health Fast Food L.L.c
06.2013 - 04.2015
Front Counter Cashier
Chicken Cottage L.L.C
09.2010 - 05.2013
Telesales Representative
Glinks Soft
01.2010 - 08.2010
Sales Representative
State Life Insurance Corporation
01.2008 - 12.2009
No Degree - English Language Certificate
National Institute Of English Language
No Degree - AutoCAD Certificate in Architect Designing
National Logistics Cell
GED -
Government Collage Of Commerce
High School Diploma -
Government Hight School
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