MUHAMMAD ISMAYIL VALLIL
ACCOUNTS AND ADMINISTRATION
ABU DHABI
Summary
Accomplished Administration and Accounts Professional with nearly 10 years of expertise in delivering comprehensive administrative support and managing financial operations for large organizations. Proven ability to support over 300 staff members, ensuring efficient handling of financial records, transactions, and reporting. Adept at multitasking and coordinating effectively with facility management, IT departments, and external vendors to ensure smooth and efficient operations. Demonstrated skill in serving as a reliable point of contact for clients, customers, and service providers, while consistently maintaining high standards of accuracy and efficiency. Tech-savvy with extensive experience in leveraging advanced software solutions to enhance operational effectiveness and streamline processes. Committed to driving organizational success through meticulous attention to detail, strategic problem-solving, and a proactive approach to administrative and accounting functions.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Accounts-administrator
Business Administration of H.H Sheikh Sultan
2015.02 - Current
- Administrative Support: Provided comprehensive administrative support to over 300 staff members, managing schedules, coordinating meetings, and handling communications.
- Accounts Management: Oversaw financial records, processed invoices, and managed transactions, ensuring accuracy and compliance with Multitasking: Efficiently managed multiple projects simultaneously, balancing administrative and accounting tasks with a focus on timely completly.
- Facility and IT Coordination: Collaborated with facility management and IT departments to maintain a well-organized and functional workplace,
- Vendor and Client Relations: Served as a key point of contact for clients, customers, vendors, and service providers, ensuring clear communication and strong relationships.
- Tech-Savvy: Leveraged technology to enhance efficiency in administrative and accounting processes, including software for scheduling, accounting, and communication.
Sales Associate
Eram Motors Mahindra
Malappuram , Kerala
2013.07 - 2015.01
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
Technical Support Executive
Kochar Infotech Ltd Minerva Circle
Bangalore , Karnataka
2012.08 - 2013.05
- Customer Support:
Provide first-line support to customers experiencing technical issues.
Respond to inquiries via phone, email, chat, or other communication channels.
Assist customers with troubleshooting and resolving hardware or software problems. - Problem Diagnosis:
Diagnose technical issues by asking relevant questions to identify the root cause.
Use remote desktop tools to directly access and troubleshoot clients’ systems, if necessary.
Analyze system logs and error reports to pinpoint problems. - Issue Resolution:
Guide customers through step-by-step solutions, ensuring they understand the process.
Escalate complex issues to higher-level support teams or specialists if necessary.
Education
Bachelor of Arts - English Language And Literature
UNIVERSITY OF CALICUT
CALICUT, KERALA03.2011
DIPLOMA COURSE - Accounting Essentials For Business Administration
MASSIVE OPEN ONLINE COURSE
ONLINE CERTIFICATION COURSE06.2017
DIPLOMA COURSE - DIPLOMA IN COMPUTER HARDWARE AND NETWORKING
ISIT COMPUTER COLLEGE
KOTTAKKAL, KERALA 2011.08 - 2012.04
Master of Arts - English Language And Literature
University of Madras
Public University In Chennai, India 2012.06 - 2014.04
Skills
- Microsoft Office
- Bank Reconciliation
- Cash Flow Management
- Accounts receivable management
- Payroll Processing
- Budget Preparation
- Data Entry
Additional Information
Valid UAE Driving License
Languages
Malayalam
Bilingual or Proficient (C2)
English
Advanced (C1)
Urdu
Upper intermediate (B2)
Arabic
Intermediate (B1)
HOBBIES
- Reading: Avid reader with a focus on interesting novels, enhancing knowledge and critical thinking skills.
- Traveling: Passionate about exploring new cultures and countries, and broadening global perspectives.
- Technology: Interested in the latest tech trends, regularly experimenting with new software and gadgets.
Timeline
Accounts-administrator
Business Administration of H.H Sheikh Sultan
2015.02 - Current
Sales Associate
Eram Motors Mahindra
2013.07 - 2015.01
Technical Support Executive
Kochar Infotech Ltd Minerva Circle
2012.08 - 2013.05
Master of Arts - English Language And Literature
University of Madras
2012.06 - 2014.04
DIPLOMA COURSE - DIPLOMA IN COMPUTER HARDWARE AND NETWORKING
ISIT COMPUTER COLLEGE
2011.08 - 2012.04
Bachelor of Arts - English Language And Literature
UNIVERSITY OF CALICUT
DIPLOMA COURSE - Accounting Essentials For Business Administration
MASSIVE OPEN ONLINE COURSE
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