MUHAMMAD NAVEED AKHLAQ
Sharjah,UAE
Summary
PERSONAL PROFILE
- To find long term opportunities with a company where I can share my experience and expertise in establishing security protocols.
Overview
15
15
years of professional experience
Work history
Customer service &Office Boy
Daman National Health Insurance (Daman)
Sharjah/Dubai , UAE
11.2020 - 12.2025
- welcome customers with friendly greetings and problem Quickly.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Supported team by demonstrating respect and willingness to help.
- preparing and serving tea ,coffee ,and other drinks to staff and guests.
- Consistently arrived at work on time and ready to start immediately.
- Applied positive customer service approach to increase satisfaction levels.
- Ensured timely delivery of office supplies for uninterrupted workflow.
- Handled incoming calls for staff.
- Met visitor satisfaction by offering refreshment and guiding them to their respective meetings.
Sales Person
Bewal Mart
Islamabad , Pakistan
04.2015 - 10.2017
- welcome customer with friendly greetings.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Implemented up-selling techniques, boosted revenue growth.
- Increased product visibility by creating compelling sales displays.
- Conducted inventory checks to ensure stock accuracy.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Advised customers on product selection based on their needs.
- Managed stock levels for optimal store performance.
- Provided product knowledge to customers for informed purchases.
- Guaranteed client satisfaction by constantly providing standards of company services and values.
- Performed regular follow-ups with prospective customers, leading to increased conversion rates.
- Collaborated with team members for efficient store operations.
- Monitored display stock levels, replenishing for consistently well-stocked sales.
Paramedical Nursing
Tariq Nursing Home
Rawalpindi, Pakistan
02.2011 - 11.2014
- providing immediate, advanced emergency medical care at the scene of incidents.
- Health Continuously monitoring vital signs (pulse, temperature, blood pressure), administering medications, and managing any changes in a patient's condition.
- Giving medications and treatment to patients as prescribed by a physician.
- Assisting patients with daily tasks to ensure their comfort and well being which can include helping with hygiene and mobility.
- Relaying patient information and critical updates to physicians and other medical staff to coordinate care.
- Maintaining accurate patient record and report.
Education
Intermediate (Grade12) -
Sarwar Shaheed Collage
RawalpindiSkills
- Good communication
- Customer serves Excellence
- Quick learner
- Late-night shift availability
- Good with numbers and math
- Dedicated team player
- Polite patients and loyal
- Team collaboration
Languages
English, Arabic, Urdu, Punjabi
Intermediate
Custom
- I Certified that the above information are true and correct to the best of my knowledge ability.If given the chance to serve you I assure you that I will execute my duties for the total satisfaction of my superiors.
Timeline
Customer service &Office Boy
Daman National Health Insurance (Daman)
11.2020 - 12.2025
Sales Person
Bewal Mart
04.2015 - 10.2017
Paramedical Nursing
Tariq Nursing Home
02.2011 - 11.2014
Intermediate (Grade12) -
Sarwar Shaheed Collage