Muhammad Obaidullah Karim

• Shared menu knowledge effectively to assist guests with questions and special requests.
• Provided smooth, pleasant dining experience in fast-paced all day dining restaurant, serving 500+ guests daily.
• Smoothened shift transitions by resetting F&B areas for next service.
• Used MICROS POS to complete daily sales and inventory reports with 100% accuracy.
• Suggested restaurant menu improvements that generated in additional sales.
• Secured revenue by accurately monitoring cash intake and deposits, eliminating financial discrepancies.
• Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Checked-in deliveries and signed-off on products received.
• Ensured guests left with positive impression of restaurant, helping to promote repeat business.

• Roda Grill (Steakhouse & Bar)

• Hibachi (Japanese outlet)

• Bambooda (Thai Asian outlet)

• Makan (All day dining)

• Mawal (Lebanese outlet)

Skills:

• Product knowledge on Wine pairing with Steaks, Latin American recipes & Japanese Pan Asian cuisine foods & Wines, Liqueurs, Spirits , digestives, Aperitifs, Champagne.

• Handle training for staff in professional way.

• Able to anticipate any guest needs & decision making in problems during operation.

• Controlling of all Alcoholic & non-alcoholic beverages cost sales monthly inventory.

• Making of different origins Cocktails & Mocktails.

• Responsible in up-selling to achieve budget.

• Maintain cleanliness of work areas, china, glass, etc.Throughout shift.

• Perform shift closing on POS system and tally cash and credit card settlements.

• Worked on Food & Beverage's Department as Senior Fine Dine Service associate at Hotel F&B outlet at Le' Jardine Pool Side Restaurant. More over outlets which have been worked:
• Worked at Room Service.
• Worked at Opera Coffee Shop.
• Worked at La'Terrasse Buffet Restaurant.