Muhammad Owais Siddiqui
Information Technology/Enterprise Network Manager
Dubai,United Arab Emirates
Summary
Insightful Information Technology Manager with 15+ years of IT experience including oversight of infrastructure , network and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex network and infrastructure. Lends experienced knack for IT equipment planning, installation, troubleshooting and maintenance.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Enterprise Network Manager
GERAB SYSTEM SOLUTIONS
2020.01 - Current
- Managed Network Engineer , developing workflows and processes to ensure an effective and efficient quality of service to clients.
- Managed Network infrastructure projects with project manager for schedule and scope requirements.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Designed and evaluated WAN and LAN connectivity technologies.
- Research and evaluate emerging network technologies.
- Continuously analyze process, technologies, and vendors to identify areas of improvement in customer network infrastructure.
- Managed and motivated teams to promote collaboration and keep members on-task and productive.
Lead Solution Architect
GERAB SYSTEM SOLUTIONS
2014.03 - 2020.01
- Develop conceptual, logical and physical design of network solutions including those related to Network and Voice
- Create customer business value with Builds of Materials and Scopes of Work
- Develop Collaboration / Unified Communication strategies and architectures for clients
- Full life cycle deployment of those solutions for key clients
- Perform network readiness and telephony assessments
- Develop unified communications designs based on the latest Cisco advanced technologies
- Serve in leadership roles and act as a trusted advisor to customers, sales team, and executive management
- Maintain applicable certifications in the field or voice and collaboration or other as identified.
Senior Network Engineer
LATITUDE SYSTEMS
2008.08 - 2013.12
- Project Integration and Scope management to ensure that project objectives and deployment are successfully fulfilled
- Schedule management to ensure timely completion of the project as Scope of work
- Team management to enhance the team synergy, and to assist the team to make then most productive use of the resources and time available
- Project work related to Cisco Unified Communication Applications, Cisco Routing and Switching and Security appliances
- Develop and maintain relationships with clients and internal teams
Team Leader
COMMTEL SYSTEMS
2005.06 - 2008.07
- In Cisco Call Manager and Cisco IP Contact Center Projects implementation and support
- Deployment of TANDBERG video conferencing endpoints and infrastructure products at customer locations
- Team Management and Manage support /troubleshooting Video conferencing Projects
- Cisco IP Contact Center integration with Middle wares
- Stone Voice Software’s integration with Cisco
- Cisco Routing & Switching on 1700, 1800, 2600, 2800 and 3800 series routers, and CE500 2900, 3500 and 3700 series switches
- Build Cisco IP Telephony & Contact Center BOQs.
Senior IT PERSONNEL
Pakistan Navy Clothing Stores Depot
2002.10 - 2005.05
- Debugging of Inventory Management System
- Maintenance of Hardware and accessories
- Monitoring Networks
- Perform Daily updation routine through e-application.
Education
F.Sc -
Saint’s Patrick’s College
Karachi , Pakistan 2000.01 - 2002.01
Bachelor of Science - Computer Science
Preston University
Karachi , Pakistan 2004.01 - 2008.01
Skills
Cisco System & Aruba Networking
Infrastructure Virtulzation
Information Management Network Operations
Infrastructure planning/development
Teamwork and Collaboration
Managerial skills
Certification
Information Technology Infrastructure Library (ITIL v4)
Accomplishments
- Successful completion more then 150+ customer projects in different infrastructure technologies with satisfactory feedbacks.
- Successful maintain more then 50+ customer service level agreement(SLA) in different infrastructure technologies of networking and virtualization with satisfactory feedbacks.
- Successful migrate King's College Hospital London datacenter from Equinix to on-premise as project lead.
- Successful Deployment Cisco Nexus 3000 , Fortinet FortiGate, FortiManager, Silver-Peak Unity Edge Connect and Unity Orchestrator for WAN Optimization for more than 50 sites IPsec VPN in Al Hathboor Group to access centralized datacenter services as lead network architect (UAE).
- Successful completion wireless networking project at Qatar Doha Airport as project lead (Qatar).
Timeline
Information Technology Infrastructure Library (ITIL v4)
2020-11
Enterprise Network Manager
GERAB SYSTEM SOLUTIONS
2020.01 - Current
VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV)
2016-07
VMware Certified Professional – Network Virtualization (VCP-NV)
2016-02
Cisco Certified Internetwork Expert Collaboration (CCIE)
2014-12
Lead Solution Architect
GERAB SYSTEM SOLUTIONS
2014.03 - 2020.01
Senior Network Engineer
LATITUDE SYSTEMS
2008.08 - 2013.12
Team Leader
COMMTEL SYSTEMS
2005.06 - 2008.07
Bachelor of Science - Computer Science
Preston University
2004.01 - 2008.01
Senior IT PERSONNEL
Pakistan Navy Clothing Stores Depot
2002.10 - 2005.05
F.Sc -
Saint’s Patrick’s College
2000.01 - 2002.01