Belina Thapa
Sharjah,U.A.E
Summary
Detail-oriented professional with expertise in customer service, order processing, and cash handling, complemented by proficiency in retail software and table reservation systems. Skilled in dietary restriction awareness and adherence to safety rules, ensuring exceptional service quality and compliance. Adept at managing billing processes efficiently while maintaining a focus on customer satisfaction. Seeking to leverage these skills in a role that values operational excellence and client-focused service delivery.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Restaurant cashier
AL ABBAR ENTERPRISES
Sharjah, U.A.E
01.2025 - 02.2026
- Processed card and cash payments accurately to prevent losses.
- Coordinated effectively with kitchen staff to manage order flow smoothly.
- Managed cash register for accurate transactions.
- Relayed customer feedback to management for continuous improvement measures.
- Facilitated smooth operations during busy periods with multi-tasking abilities.
- Balanced cash drawer at end of shift for precise bookkeeping.
- Packaged takeaway meals, enhancing customer convenience.
- Completed opening and closing procedures each day.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Upsold products and services when processing transactions.
Hostess and cashier
THE HILLS EATERY
01.2022 - 01.2024
- Provided excellent customer service to ensure repeat business.
- Organised waiting lists during peak hours to manage crowd effectively.
- Worked in high-pressure situations whilst maintaining composure and professionalism.
- Collaborated with the serving staff to streamline service delivery.
- Handled customer queries and complaints, ensuring satisfaction.
- Enhanced guest experience by welcoming Guest warmly upon arrival.
Education
High School - Computer science
OXFORD ACADEMY
01.2018 - 01.2020
Skills
- Dietary restriction awareness
- Table reservation systems
- Billing processes
- Cash handling experience
- Safety rules adherence
- Retail software proficiency
- Customer Service
- Order processing
Languages
English
Fluent
Nepali
Native
Timeline
Restaurant cashier
AL ABBAR ENTERPRISES
01.2025 - 02.2026
Hostess and cashier
THE HILLS EATERY
01.2022 - 01.2024
High School - Computer science
OXFORD ACADEMY
01.2018 - 01.2020