Muhammad Sufyan Afzal
Dubai,United Arab Emirates
Summary
Personable and responsible Cashier with [Number] years of experience in retail and customer service. Solid team player with upbeat, positive attitude and ability to build customer loyalty. Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature. Versatile Cashier with exemplary cash register skills and proven commitment to store cleanliness and safety. Leads with high levels of customer service and engagement efforts. Committed and hardworking Cashier with [Number] years of experience processing transactions and assisting customers. Dedicated to answering customer questions and resolving issues. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues. Friendly Cashier offering more than [Number] years of retail experience. Organised and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Dispatcher ,concessions and usher
roxy cinema
Dubai hills, Dubai hills mall
2024.01 - Current
- Prepared documents to acquire permits for drivers delivering livestock and chemicals.
- Detected discrepancies and reconciled quantities for clients.
- Prioritised competing high-volume tasks with impeccable time management and schedule coordination.
- Prioritised and organised calls based on urgency and importance.
kitchen helper ( Global Village)
Persian kebab,Iranian
Dubai, Dubai
2023.10 - 2023.12
- Assisted chefs and kitchen staff with sous vide, frying and steaming.
- Rotated stock in temperature-controlled storage areas for safe food service.
- Maintained utensils, knives and kitchen equipment.
- Facilitated special dish requests and dietary requirements, exceeding customer expectations.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Plated finishing elements such as salads, garnishes and sauces prior to service.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
salesman and cashier
M Waris Thread Work
Jhnag Bazaar Faisalabad, Pakistan
2015.02 - 2016.03
- Processed product returns, ensuring items were clean and resaleable.
- Managed customer product and service queries, resolving effectively and efficiently.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Resolved customer complaints and answered queries about store products.
- Completed opening and closing procedures each day.
- Greeted customers entering store and responded promptly to customer needs.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Reduced customer wait times through optimised checkout processes.
- Delivered outstanding customer care with proactive sales and listening skills.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
Stone Ove. Pizza Valley
Gulberg Branch
Faisalabad, Pakistan
2014.01 - 2015.05
- Maintained compliance with job requirements, specifications and local legislation.
- Operated stone saw to cut new stone work pieces or remove excess material.
- Maintained fitness to routinely lift loads weighing up to 30kg.
- Safely unloaded and stored deliveries with maximum efficiency and accuracy.
Education
i.com - information computer science
punjab
Faisalabadi 2013.03 - 2015.04
Diploma in computer associate -
Punjab Group of College
Faisalabad 2016.03 - 2016.06
Skills
- Upselling expertise
- Proactive sales approach
- Target driven
- Face-to-face selling
Websites
Languages
English,Arabic,Urdu
Intermediate
Accomplishments
- Documented and resolved [Issue], contributing to [Result].
- Upsold additional products, increasing monthly revenue [Number]%
- Supervised team responsible for executing well on projects, leading to [Number]% increased revenue.
sports,computing,helping at events
- Cricket,calculating something,decorating
Additional Information
- I am eager to apply my technical skills and contribute to the development of innovative solutions in the field.
- Open to learning from experienced professionals to further enhance my knowledge and expertise.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Timeline
Dispatcher ,concessions and usher
roxy cinema
2024.01 - Current
kitchen helper ( Global Village)
Persian kebab,Iranian
2023.10 - 2023.12
Diploma in computer associate -
Punjab Group of College
2016.03 - 2016.06
salesman and cashier
M Waris Thread Work
2015.02 - 2016.03
Stone Ove. Pizza Valley
Gulberg Branch
2014.01 - 2015.05
i.com - information computer science
punjab
2013.03 - 2015.04