Muhammad Talha Imam
Sharjah,United Arab Emirates
Summary
Dynamic sales and business development professional with expertise in customer relationship management, automotive sales, and car rental operations. Demonstrates a deep understanding of the UAE insurance market, including underwriting and risk assessment, coupled with strong negotiation and deal-closing skills. Proficient in market research, competitor analysis, and contract management to drive revenue growth and achieve targets. Adept at problem-solving, conflict resolution, and delivering tailored solutions to enhance client satisfaction. Skilled in graphic design and branding to support marketing initiatives. Committed to leveraging industry knowledge and strategic insights to foster long-term business success.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Motor Underwriter
Al Diplomacy Insurance Services LLC
2025.07 - 2026.05
- Assess motor insurance proposals and determine risk acceptance.
- Prepare and issue accurate motor insurance quotations within company guidelines.
- Review quotation requests from brokers/clients and provide competitive pricing.
- Calculate premiums based on underwriting rules and UAE regulatory requirements.
- Issue final policies, schedules, and endorsements accurately and on time.
- Ensure full compliance with UAE Central Bank/Insurance Authority regulations.
- Monitor claims trends and support the claims team with underwriting insights.
- Evaluate portfolio performance and adjust underwriting decisions when needed.
- Identify and prevent potential fraud or misrepresentation.
- Maintain clear documentation and audit-ready underwriting records.
- Stay updated on UAE motor insurance market trends and regulatory changes.
Sales Executive
Kashif Cars LLC UAE (Dealers of Chinese Cars)
2025.02 - 2025.05
- Greet customers and understand their vehicle preferences and budget.
- Provide detailed information about vehicles, financing, and insurance options.
- Conduct test drives and explain key features of cars.
- Negotiate prices and close sales deals while ensuring customer satisfaction.
- Maintain long-term relationships with customers for repeat business and referrals.
- Manage and update customer databases with accurate vehicle and service history.
- Follow up with leads generated from inquiries, test drives, and campaigns.
- Ensure prompt responses to customer inquiries and complaints.
- Stay updated on competitors' offerings and market trends to provide strategic input.
- Monitor and analyze customer feedback to improve satisfaction and service.
- Prepare sales reports and direct report to the CEO.
Senior Sales Executive
Speedy drive car rental LLC UAE
2024.06 - 2024.12
- Managed rental sales and customer service, assisting clients in selecting suitable vehicles.
- Built and maintained relationships with corporate and individual clients to drive repeat business.
- Provided expert advice on rental policies, insurance coverage, and vehicle options.
- Worked towards achieving monthly sales targets and maximizing revenue.
- Resolved customer concerns efficiently to enhance satisfaction and loyalty.
- Handled bookings, and contract agreements, ensuring a seamless rental experience.
Operation Assistant and Senior Sales Executive
Atlanta Car Rental LLC UAE
2023.05 - 2024.04
- Handle complete Operation.
- Work on CRM and Other Portals.
- Make High numbers of Sale points and Increase the Business for Organization.
- Prepare Daily reports.
- Work on Dubai RTA system (TARS).
- Assigning jobs to concern Departments.
- Make Social Media post for increasing the sales.
- Processed rental car reservations, both in person and over the phone.
- Handled cash and credit card transactions, and provided customers with accurate receipts.
- Maintained a high level of customer satisfaction by resolving customer issues quickly.
- Dealing with b2b sales.
Underwriting and Sales Manager
Saba Commercial Broker UAE
2019.07 - 2023.02
- Manage Underwriting Team.
- Increase Sales Ratio and develop the business for company Profile.
- Connect with All Insurance company to make sure we convert the customer into policy.
- Analyzed customer eligibility for various insurance products such as insurance and mortgage.
- Calculated premium for customers through analyzing all actuarial information.
- Developed and maintained professional relationship with call center teams.
Technical Executive
Tpl Trakker Ltd.
2017.05 - 2018.12
- Operate their Oracle and CRM System.
- Control Technical Staff for Operation.
- Manage Motor Documents.
IT Assistant/Graphic Designer
Cricket Council USA
2014.02 - 2017.03
- Design All Branded Content and Handling all social media.
- Prepare data and information under the management of IT manager.
- Manage All Production Designs.
Education
B.COM - Bachelor in Commerce
Karachi, PakistanMatriculation - Science
Karachi, PakistanIntermediate - Commerce
Karachi, PakistanDesign - undefined
ADMS MULTIMEDIA (ARENA MULTIMEDIA KARACHI)
Karachi, PakistanSkills
- Sales & Business Development
- Customer Relationship Management (CRM)
- Automotive Sales (Chinese Cars)
- Car Rental Sales & Operations
- UAE Insurance Market Knowledge
- Underwriting & Risk Assessment
- Graphic Design & Branding
- Negotiation & Closing Deals
- Market Research & Competitor Analysis
- Problem-Solving & Conflict Resolution
- Target-Oriented & Revenue Growth
- Contract & Policy Management
Highlights
- Sales Expertise: Proven success in insurance, car rentals, and automotive sales.
- Graphic Design: Skilled in creative design and marketing strategies.
- UAE Insurance Market: Experienced in underwriting and client relations.
- Car Rental Sales: Managed bookings, contracts, and customer service.
- Automotive Sales: Specializing in Chinese car sales with a target-driven approach.
- Client Relations: Strong relationship-building and customer retention skills.
- Results-Driven: Consistently exceeded sales targets across industries.
- Problem-Solving: Efficient in handling customer concerns and providing solutions.
Languages
English
Native
Hindi
Native
Urdu
Native
Certification
NATIONAL COMPLIANCE
Affiliations
- Leadership & Teamwork
- Creativity
- Music
- Gaming
Timeline
Motor Underwriter
Al Diplomacy Insurance Services LLC
2025.07 - 2026.05
Sales Executive
Kashif Cars LLC UAE (Dealers of Chinese Cars)
2025.02 - 2025.05
Senior Sales Executive
Speedy drive car rental LLC UAE
2024.06 - 2024.12
Operation Assistant and Senior Sales Executive
Atlanta Car Rental LLC UAE
2023.05 - 2024.04
Underwriting and Sales Manager
Saba Commercial Broker UAE
2019.07 - 2023.02
Technical Executive
Tpl Trakker Ltd.
2017.05 - 2018.12
IT Assistant/Graphic Designer
Cricket Council USA
2014.02 - 2017.03
Matriculation - Science
Intermediate - Commerce
Design - undefined
ADMS MULTIMEDIA (ARENA MULTIMEDIA KARACHI)