Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Muhammad Umair Akram

Muhammad Umair Akram

Dubai,UAE

Summary

With over 7 years in IT and 2 years in Banking, I excel as aDevOps and Platform Engineer, ensuring smooth functioning and timely delivery of vital banking apps and services. I specialize in implementing efficient IT infrastructure management strategies, utilizing Cloud technologies, and optimizing DevOps practices to enhance banking operation's efficacy.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Sr. Platform Engineer (Remote)

Vision Bank KSA
Dubai
01.2023 - Current
  • Collaborated with team members to create applications' system analysis based on client requirements.
  • Supported software integration and implemented maintenance enhancements to bolster product development cycles.
  • Operated in virtualised environment using Docker and Kubernetes.
  • Facilitated continuous workflow by creating and maintaining technical documentation, including system diagrams and operational procedures.
  • Executed projects using Waterfall and Agile methodologies.
  • Used Terraform and Ansible to script and automate system tasks, reducing manual work.
  • Followed established SLAs, maintaining high IT quality-of-service levels.

Tools worked on:

Kubernetes, Deployment with ArgoCD, Helm charts, Oracle Cloud infrastructure, Terraform, Ansible, Linux administration, Jira administration, Clickup administration, Mattermost administration, Microsoft Active Directory, Azure Active Directory, Microsoft 365 administration, Microsoft team’s administration, Microsoft Intune MDM administration, Exchange 365 administration, Go Teleport Pam, auth0 SSO integration with new applications, Auth0 SSO administration, Gitlab Enterprise, Jfrog Artifactory.

Devops Engineer

Galaxycom ICT Systems LLC
Dubai, UAE
12.2018 - 12.2022
  • Organised and managed workload through task management system, ensuring Progress on-time delivery of projects.
  • Facilitated continuous workflow by creating and maintaining technical documentation, including system diagrams and operational procedures.
  • Prevented security breaches, employing hardening techniques to secure existing systems.
  • Scoped and deployed monitoring solutions, defining thresholds and escalations.
  • Executed projects using Waterfall and Agile methodologies.
  • Secured sensitive data, deploying RBAC model to monitor network access.
  • Monitored servers and data to measure accessibility and performance.

DevOps and Security Engineer (Remote)

Byte Legions PVT LTD
Lahore, Pakistan
12.2019 - 01.2022
  • Implemented CI/CD Pipelines for Developers.
  • Infrastructure Automation.
  • AWS, Azure Cloud, Digital Ocean.
  • Devops Security tools deployment and integration for Container security and vulnerability assessments on container images, Testing.
  • Build tools integrations with Jenkins pipelines, Monitoring tools deployment and integration to monitor infrastructure

AWS Cloud Engineer

New Look Medical Center
Abu Dhabi, UAE
08.2017 - 11.2018

IT Infrastructure Monitoring, Network Monitoring by Cyber security tools, analysis of incoming threats and investigate attaching Domains and IP, Penetration testing, Cloud Computing (Aws, Digital Ocean, Microsoft azure), Cyber security, Endpoint Security Deployment and Management, Firewall and End Point Security Polices configurations, IT Monitoring systems Deployment and management, Vulnerability Assessments, Patch Management, IT Service Management.

AWS Cloud Engineer

Osan Group of Companies
Abu Dhabi, UAE
12.2015 - 07.2017

Develop and implement technical efforts to design, build, and deploy AWS applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics, participate in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance, Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures

Education

Bachelor of Science - Computer Sceince

Islamia University
Bahawalpur
/2012 - /2014

Skills

  • Agile methodology
  • Jira Administration and Automation
  • Resource allocation
  • Team reporting
  • Collaboration
  • Communication
  • Dedication
  • Efficiency
  • Adaptability
  • Problem-solving
  • Time management
  • Continuous learning, automation
  • Analytical thinking
  • Leadership
  • Resilience and quality assurance
  • Linux Adminstration
  • Docker
  • Terraform
  • Kubernetes
  • ArgoCD
  • Ansible
  • Azure Devops
  • Prometheus and Grafana
  • Elastic search and kibana
  • Identity and Access Management (IAM)
  • HashiCorp Vault
  • Git
  • Gitlab
  • Jenkins CI/CD
  • AWS
  • Oracle Cloud Infrastructure
  • Azure administration
  • Microsoft 365 Administation
  • Microsoft 365 Security and Compliance
  • Windows Server administration
  • Azure AD Connect
  • Microsoft Exchange administration
  • Cryptography and Digital Certificate Management
  • Mattermost Administration
  • SSO (Single Sign on) administration
  • Scriptting (bash, shell, yml, python)
  • Project planning
  • Performance tuning
  • Testing and maintenance
  • Policies and procedures
  • Software deployment
  • Workflows and automations
  • Software documentation
  • Software implementation
  • Software migration
  • Data Protection Manager (DPM)
  • Mobile device management (MDM)
  • Microsoft Intune Policy management
  • VPN management
  • ITSM
  • Change Management
  • Release Management
  • Incident Management
  • Infrastructure planning
  • System development and administration
  • Servers expertise


Languages

English
Fluent

Certification

  • Gitops Certified for Argo | (Jan 2022)
  • Certified Kubernetes Administrator (CKA) | (2021)
  • Oracle Cloud Infrastructure Architect Associate | (2021)
  • Microsoft Azure Administrator | (2021)
  • AWS Solution architect Associate | (2020)
  • Comptia Security+ | (2020)
  • ITIL V4 | (2020)

Timeline

Sr. Platform Engineer (Remote)

Vision Bank KSA
01.2023 - Current

DevOps and Security Engineer (Remote)

Byte Legions PVT LTD
12.2019 - 01.2022

Devops Engineer

Galaxycom ICT Systems LLC
12.2018 - 12.2022

AWS Cloud Engineer

New Look Medical Center
08.2017 - 11.2018

AWS Cloud Engineer

Osan Group of Companies
12.2015 - 07.2017

Bachelor of Science - Computer Sceince

Islamia University
/2012 - /2014
Muhammad Umair Akram